Job Information
Powell Industries, Inc. Service Project Manager in Acheson, Alberta
As a top player in Switchgear and E-house Manufacturing and field servicing, a career with us will challenge you to solve some very tough problems. You will be rewarded with growth, personal development & industry expertise. At Powell, we provide a comprehensive salary package, RRSP matching, extensive benefits and job training all within a professional & friendly working environment.
Position Summary
Based out of the Acheson, AB location, the Service Project Manager will report to the Operations Manager of the Powell Service Division. The Project Manager will be responsible for all elements of project management, including:
Managing one or multiple projects from pre-booking to customer acceptance.
Prioritizing and directing project activities during the project lifecycle to include planning, scheduling, change management, design, procurement, manufacturing, integration, testing, shipping, as well as all other service deliverables.
Ensuring assigned projects meet contractual objectives by effectively managing the project schedule, cost, and scope.
Proactively following change control procedures as needed when contractual objectives change which may include providing contingency plans and problem resolution reports to ensure customer satisfaction.
Acting as the primary contact between the customer and the organization in order to maintain existing customer relationships and drive customer satisfaction while meeting business objectives.
Significantly influencing key stakeholders to meet customer needs and business requirements.
Essential Responsibilities
Project Manager is the owner of/accountable for the following:
Provides consultation on proposal development as required, including estimating project management efforts on projects and scheduling projects for proposals.
Participates in the internal Kick Off meeting from Sales/Application Engineering to the organization.
Initiates and leads the Customer Kick Off meeting.
Flows down contract requirements to the project team to ensure each team member is aware of his/her obligations.
Develops the project schedule and allocates project budget based on initial commitments both internally and externally (contractual).
Develops and manages the project schedule with input from various departments to ensure alignment with both internal and contractual delivery commitments.
Conducts project-specific meetings with both in-house personnel and the customer, as needed.
Follows document management processes for project documentation to ensure compliance with business, contractual, and document retention requirements/laws.
Manages the scope and deliverables from vendors and subcontractors.
Validates project terms, conditions and commercial viability using Powell quote and standard business practices as the baseline.
Participates and presents project status at Project Review and POC meetings, as required.
Coordinates project management essential responsibilities with Project Managers in other Powell Divisions on multi-organizational projects.
Develops and manages Project Management Plans, as needed.
Owns the execution of project activities to proactively meet project cost, schedule, deliverables, and manages scope changes to achieve customer requirements.
Proactively manages both risks and opportunities and regularly communicates to the business and the customer as needed.
Proactively follows the change management process to document and approve all changes that impact project cost, schedule or scope. This includes positive/negative and internal/external sources of change.
Serves as focal point for all communications between the customer and Powell.
Leads problem resolution activities throughout the lifecycle of the project both internally and externally.
Is responsible for periodic updates of project financials including but not limited to revenue budgets, cost budgets and forecasts, while maintaining communication to upper management/accounting on potential risk and risk resolution for assigned orders or other orders with same end-user/customers.
Ensures proper updating and reporting of project schedule status to the customer.
Is responsible for customer deliverables in order to maintain project schedule, cost and scope.
Prepares or oversees preparation of contractual invoicing, pursues timely payments from the customer and authorizes payments for major buys to material suppliers and subcontractors.
Obtains formal acceptance from the Customer for all contractual deliverables.
Authorizes and approves all project shipments.
Ensures completion of project closeout activities.
Is accountable for the commercial success, customer satisfaction and delivery of assigned projects.
Other duties as required.
Core Competencies
Demonstrated ability to lead and influence a strong matrix-organized team through the lifecycle of a project including the establishment of a clear work breakdown structure (WBS) that aligns with project scope, budget and schedule.
Strong interpersonal skills with the ability to effectively communicate with all stakeholders.
Detail oriented and results driven.
Demonstrated ability to make good decisions based on limited information.
Demonstrated ability to negotiate with and influence customers, subcontractors and other key stakeholders.
Strong focus on customer satisfaction.
Strong experience in delivering technical solutions to customers.
Ability to be flexible to adjust to changing project conditions.
Excellent computer skills and skilled in the use of project scheduling software (Primavera, MS Project, ERP system).
Qualifications
Bachelor Degree in business, engineering or other related field from an accredited institution and/or equivalent work experience.
Preferably a minimum of three (3) years of project management experience, in the construction, manufacturing, oil & gas and/or power distribution industry, or similarly complex projects.
Member of a professional body and project management certification preferred.
Experience with project management functions such as purchasing, commercial/sales, engineering management, etc.
Working Conditions
Temperature controlled working environment.
Must wear personnel protective equipment at all times (i.e., hard hats, safety glasses, safety harnesses as required) and respirators when required.
Job requires working in an office setting. There may be some exposure to the manufacturing facility when touring customers.
Working in front of a computer for the majority of the shift.
This position is expected to travel approximately 5-10% and must be able to travel with short notice and/or for extended periods of time.
Physical Requirements
Maintaining body equilibrium and agility to prevent falling when walking, standing, crouching, ascending or descending stairs
Bending the body at the waist, the legs at the knees, and extending arms and hands in any direction in a repetitive manner
Standing, walking, and speaking for long periods of time.
Typing, punching or applying pressure to an object with fingers and palm.
Perceiving size, shape, temperature or texture by touching with the fingertips.
Who we are
Powell Canada Inc. is a subsidiary of Powell Industries, which is located in Houston, Texas. Globally, we have over 70 years of experience. Powell Canada is a reputable electrical manufacturing, valve servicing and electrical/instrumentation contracting company. We hold a strong industry presence with offices located in Acheson, Calgary and Montreal.
Powell strives to create one unified company through training, communication and leadership. We offer diversified services based on our customer’s needs, keeping us on the cutting edge of new products and services within our industry.
Your Partner in Safety
Successful candidates must have legal authorization to work in Canada on a full-time basis for any employer, only those candidates selected for an interview will be contacted. Powell Canada, Inc is an equal opportunity employer.
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