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New York State Civil Service Administrative Assistant 1 (NY Helps) in Albany, New York


Agency Financial Services, Department of

Title Administrative Assistant 1 (NY Helps)

Occupational Category Clerical, Secretarial, Office Aide

Salary Grade 11

Bargaining Unit CSEA Local 658 (NYS Teachers’ Retirement System)

Salary Range From $39215 to $56743 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5


From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? No

County Albany

Street Address One commerce Plaza

City Albany

State NY

Zip Code 12257

Minimum Qualifications Appointment method:Minimum Qualifications: Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation.NY HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply (see minimum qualifications above). At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.List Appointment: Candidates must be reachable on the Civil Service eligible list for 38-701.Transfer: Candidates must have one year of permanent competitive service in a title eligible for transfer via Section 70.1 of the Civil Service Law. Information regarding transfer eligibility may be available on the Civil Service Career Mobility Office website at Note that under Civil Service Law, an employee cannot have two consecutive upward 70.1 or 52.6 transfers without an intervening eligible list appointment if such transfers would exceed two salary grades.

Duties Description The New York State Department of Financial Services seeks to build an equitable, transparent, and resilient financial system that benefits individuals and supports business. Through engagement, data-driven regulation and policy, and operational excellence, the Department and its employees are responsible for empowering consumers and protecting them from financial harm; ensuring the health of the entities we regulate; driving economic growth in New York through responsible innovation; and preserving the stability of the global financial system.The Department of Financial Services is seeking candidates for the position of Administrative Assistant 1 in the Life Bureau. Duties include, but are not limited to, the following:• Provides administrative support to the Chief Insurance Attorney and the attorneys in the Life Bureau;• Maintains the Chief Insurance Attorney’s calendar, schedules meetings and conference calls, makes any necessary reservations and travel arrangements, and prepares handouts, presentations and background materials;• Makes any necessary travel arrangements for the staff of the legal unit;• Responds to incoming phone calls, emails and correspondence or refers to appropriate staff, gathers and provides any background information for inquiries, and brings critical issues to the attention of the Chief Insurance Attorney as necessary;• Prepares correspondence and documentation using current software tools;• Operates and performs basic service for office equipment and arranges for outside service as needed;• Maintains and updates files for the Chief Insurance Attorney and the legal unit;• Reviews various types of policy form filings, inquiries, etc., for completeness, accuracy and compliance with general submission requirements;• Enters new policy correspondence and any activity on each file;• Performs the scanning function for all policy form filings and other legal files as needed;• Prepares written responses to questions on the legal unit’s procedures, policies and compliance standards;• Submits requests to the Systems Bureau to support systems needs of the legal unit;• Submits requests to website team for posting of Life Bureau guidance and ensures that the postings are done in an accurate and timely manner; and• Works on special projects and other duties as assigned.

Additional Comments Negotiating Unit: Civil Service Employees Association (CSEA)Please note that a change in negotiating unit may affect your salary, insurance and other benefits.Salary: $39,215 – $48,294 (Trainee 1)$43,768 – $53,708 (Trainee 2)$46,306 – $56,743 (Journey Level)___

Some positions may require additional credentials or a background check to verify your identity.

Name Jonelle Bayer


Fax 518-402-5071

Email Address


Street One Commerce Plaza

City Albany

State NY

Zip Code 12257

Notes on Applying To Apply: Interested qualified candidates must submit a resume and letter of interest no later than July 24, 2024, to the email address listed below. Please include the Vacancy ID in the subject line of your email to ensure receipt of your application. Email submissions are preferred.Jonelle BayerNew York State Department of Financial Services Office of Human Resources Management One Commerce Plaza, Suite 301 Albany, NY 12257Email: Fax: (518) 402-5071All candidates that apply may not be scheduled for an interviewPublic Service Loan ForgivenessEmployment with New York State qualifies an individual for Public Service Loan Forgiveness (PSLF). This program forgives the remaining balance on any Direct Student Loans after you have made 120 qualifying monthly payments while working full-time for a U.S. federal, state, local, or tribal government or not-for-profit organization. To learn more about the program and whether you would qualify, please visit: WITH DISABILITIES ACT: REASONABLE ACCOMMODATIONSUnder the Americans with Disabilities Act (ADA), the Department of Financial Services is required to provide reasonable accommodation for known physical or mental limitations of an otherwise qualified applicant with a disability if an accommodation would enable the applicant to perform the essential functions of the job. If the accommodation would constitute an undue hardship on the operations of the agency, the agency is not required to provide it.All people with disabilities are encouraged to apply to all jobs for which they meet the minimum qualifications.Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensationhistory, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Office of Employee Relations at (518) 473-3130 or via email