Job Information
AAA Mid Atlantic Automotive Repair Assistant Manager in Alexandria, United States
Are you a natural leader with a knack for maximizing performance and driving results? This is your chance to take the wheel and steer your career towards success with AAA Club Alliance!
As an Assistant Manager for AAA, you'll support daily shop operations, mentor technicians, and ensure our customers receive top-notch service through every interaction. With your exceptional organizational skills, strong business acumen, and automotive expertise, you'll help to lead by example, fostering a culture of excellence and teamwork. Join us and enjoy the thrill of working in our state-of-the-art facility, leveraging cutting-edge technology, and fueling your passion for the automotive industry. Rev up your career and accelerate towards new heights with AAA today!
Location Address: 7005 Alexandria Pike, Alexandria, KY 41001
At AAA, your success is our success. As an Assistant Manager, we can offer you:
Competitive compensation up to $55,000/year depending on experience, plus monthly bonus eligibility!
Our full-time Assistant Managers work a total of 5 days each week, with Mondays, Friday & Saturdays typically required. You’ll get Sundays off each week, and another day during the week off (Tuesday, Wednesday or Thursday), dependent on business need.
Robust health benefit offerings, including Medical Insurance with Prescription Coverage, Dental Insurance, and Vision Insurance. Coverage begins 30 days after you start.
Over 2 weeks of Paid Time Off accrued during the first year of employment
8 Paid Holidays each year
401(k) plan with up to a 7% Company Match on retirement contributions
FREE Company-Paid Life Insurance
Tuition Reimbursement (up to $5,250 per year)
FREE AAA Premier Level Membership
An opportunity to work alongside a team of professionals with state of the art equipment in a spacious, clean, well-lit and safe work environment
Our stores are AAA owned and operated. AAA Club Alliance serves a large membership base and exemplifies the trusted AAA Brand. There is plenty of business year round!
What our Assistant Managers do:
Supervise and mentor Repair Technicians. Consult with Service Advisors, as needed, to ensure appropriate work is assigned according to Repair Technician’s’ skill level.
Verify that all repairs and maintenance on all vehicles is completed accurately and in a professional manner, and as specified in manufacturer-designed procedures or accepted industry practices.
Supervise and ensure communication between Car Care Center and customer. Ensure that customer is kept up to date and ensures accuracy of repair permissions, agreements, and expectations and that promised estimates and completion times are met.
Supervise and ensure continuous implementation and adherence to all AAA Car Care policies and procedures.
Verify that all repairs are properly completed by re-testing repaired system to ensure proper function; road test vehicles, as necessary, to identify concerns or validate repair.
Accurately complete paperwork, including, repair information on work orders, and information for state and emission inspections, including waivers and exemptions, etc.
Assist in the hiring and evaluation of Repair Technicians and training and development of Repair Technicians and Service Advisors.
Open and close Car Care store and ensure adequate scheduling of same.
Other duties as assigned.
What you will need to succeed:
High school diploma or equivalent (Associate Degree in Automotive Technology or ASE Certification a plus!)
4 years’ experience in the automotive repair industry.
Must possess and maintain a valid driver’s license.
The ability to complete satisfactory Pre-Employment Screenings (background check and drug screening) if offered the position.
Authorized to work in the USA.
AAA Club Alliance (ACA) is an equal opportunity employer.
Our investment in Diversity, Equity, and Inclusion:At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.
Job Category:
Car Care
Work from home or Remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is located in Washington DC and 13 states including Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia.
AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, AAA Oklahoma/South Dakota, and AAA Ohio Automobile Club joining, now representing nearly six million members in 13 states and Washington, DC. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team.
We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while advancing their own career. So that leaves one question, are you ready to make a difference? (https://cluballiance.aaa.com/about/careers?pcrdl=true)
Are you being referred to one of our roles? If so, ask your connection at AAA Club Alliance about our Employee Referral process!
We recognize that you don’t stop being a parent, caretaker, pet owner, or student because you’re at work. We give our Associates the option to customize their experience in order to suit their individual needs and interests. We offer a wide array of benefits that give our Associates piece of mind– even after retirement. You can view our virtual benefit fair here. (https://www.virtualfairhub.com/AAAClubAlliance/public/welcome)
AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to jobs@aca.aaa.com.