Job Information
TEKsystems
Entry Level Customer Service Representative in
Algona, Washington
- Perform duties for revenue operations department related to either medical insurance collections or credits, or setting patient insurance coverage.
- Communicate with insurance payers to ensure proper insurance coverage for our patients or to ensure timely and accurate reimbursement for dialysis services rendered at our clinics.
- Respond timely and accurately to payer communications.
- Collaborate with other revenue operations teams to ensure seamless processes across teams.
- Partner with clinics teammates such as Insurance counselors, social workers and facility administrators to ensure timely and accurate insurance information.
- Help identify process changes and opportunities for continuous improvements. Maintain current patient account information at all times.
- Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and policies
