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St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The IT Business Analyst is responsible for supporting IT initiatives including gathering business requirements, identifying meaningful KPIs, generating a Cost Benefit Analyst (CBA), providing project support to development teams to clarify requirements and resolve issues, supporting RFI / RFP efforts, and conducting post initiative business value validation

JOB DUTIES AND RESPONSIBILITIES:

• Gather and document business requirements associated with IT requests

• Understand user requirements and support users and development teams during the development, testing and deployment phases of projects. This includes clarifying requirements, resolving issues, creating project documentation and other project needs.

• Support developer testing and UAT

• Update projects data to support BA activity tracking

• Support financial analysis for projects, assisting IT and business leads with financial calculations

• Provide rough labor estimates of initiatives meeting criteria for BA involvement to the IT Resource Management team

• Assist with the identification of meaningful KPIs associated with initiatives processed by the BA team

• Assist in the development of decision documents – supporting IT and business leads as needed

• Assist in the development, submission, management and analysis of RFIs or RFPs

• Report on BA related data and project related data, including KPI measurements

• Provide requirements to support dashboard development if required

PHYSICAL AND SENSORY DEMANDS:

Requires sitting for up to 8 hours per day, 2 hours at a time. Standing for up to 4 hours per day, 3 hours at a time. Requires occasional fingering, handling, and twisting and turning while entering data into the computer. Occasionally requires lifting, carrying, pushing and pulling objects weighing up to 25 pounds. Occasionally requires reaching above shoulder level. Must have the ability to hear as it relates to normal conversation, seeing as it relates to general, peripheral and near vision, visual monotony.

EDUCATION:

Bachelor’s Degree in Business Administration or Healthcare Administration (or relevant major) or equivalent work experience is required.

TRAINING AND EXPERIENCE:

Minimum 2 years of financial and/or business analytics experience required. Minimum 2 years of experience working in a team environment and an ability to work independently with little oversight required. Minimum 2 years of experience performing project assessments or equivalent required. Minimum 3 years of IT experience required. Minimum 2 years of healthcare experience preferred.

Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer. (http://www.slhn.org/EOE)

Founded in 1872, St. Luke’s University Health Network (http://www.slhn.org/) (SLUHN) is a fully integrated, regional, non-profit network of more than 20,000 employees providing services at 15 campuses and 300+ outpatient sites. With annual net revenue of $3.5 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital.

SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Fortune/Merative 11 times total and eight years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally.

SLUHN has been named a Top Workplaces 2023 by the Morning Call. In addition, St. Luke’s has been named a Top Workplace nationally, in the Philadelphia region, and in New Jersey. St. Luke’s is the ONLY healthcare institution in Pennsylvania and the third-highest ranked healthcare entity in the nation to be deemed a Top Workplace in 2023. In 2023, St. Luke’s was named one of America’s Best Employers for Women by Forbes. St. Luke’s was the only employer in the Lehigh Valley to be named to the list and was one of only two healthcare employers in Pennsylvania to receive the designation. St. Luke’s University Health Network is the top-ranked Lehigh Valley-based employer in Forbes Magazine’s ranking of employers in Pennsylvania.

Learn More Here. (http://www.slhn.org/About)