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Job Information

Aston Carter Customer Service Representative in Arden Hills, Minnesota


Job Purpose

Act as First Point of Contact Rep for internal employees and external customers.

Key Responsibilities

  1. Provide responsive and reliable customer service and technical support. Provide liaison support between customers. Coordinate with other departments.

  2. First Point of Contact for internal and external parties.

  3. Handle basic level troubleshooting of medical device products

  4. Triage and Transfer calls to the correct department.

  5. Perform other related duties as assigned, including special projects.

Additional Skills & Qualifications:

High School or equivalent.

1 Year of Call Center experience OR 2 Years of Retail Customer Service experience required.

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email ( for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.