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spherion Enrollment Representative in Asheville, North Carolina

Enrollment Representativeposted:Friday, October 11, 2019

Location

Asheville, North Carolina

Industry

Customer Service & Call Center (Office and Administrative Support Occupations)

Job Type

Temp to Perm

Working Hours

8:00 AM - 5:00 PM (Various Shifts Available)

Salary

US$ 14.00 - US$ 16.00 per hour

Ref. Number

S_49576

Contact

Daniel Freeland, Spherion

Phone

828-348-0390

Job Description

We are staffing for a growing company looking for an Enrollment Representative to interact with customers, to provide information in response to inquiries about health-related products and services and to handle and resolve complaints .

Responsibilities:

-Provide customer service to both inbound and outbound callers

-Offer possible solutions or provide follow-up as needed to customers

-Identify additional needs for customers and offer upgrades on products or services

-Refer higher level calls to designated departments

-Keep thorough records of customer interactions and transactions

Working hours: 8:00 AM - 5:00 PM (Various Shifts Available)

Skills:

Excellent written and verbal communication skills

High attention to detail and extremely organized

Ability to work independently

Able to accurately document and record information

Education:

High School

Experience:

1-4 years

Qualifications:

High school diploma or GED

Previous experience with MS Outlook or data entry software

2-4 years of customer service related experience

Polite and professional demeanor and attitude

Apply today at www.spherion.com or text "JOBS" to 828-348-0390!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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