Job Information
Homewatch Caregivers HR Generalist/ Scheduler in Ashley, Pennsylvania
COMPANY OVERVIEW In 1980, Homewatch CareGivers established its mission to preserve dignity, protect independence, and provide peace of mind to our clients and their loved ones by providing exceptional home care. By delivering high-quality caregiver services, Homewatch CareGivers helps improve the quality of life for those in our communities as well as provide meaningful employment opportunities. We offer employees a strong family-oriented culture and professional, accredited training that addresses relevant health and wellness issues. Homewatch CareGivers welcomes individuals into our family who are eager to continually learn in order to best serve customers’ evolving needs, and who demonstrate the passion for connecting people to the quality services they deserve. For more information about the company and our services, please visit our website: www.homewatchcaregivers.com MUST be Bilingual/Spanish HR Generalist/ Scheduler The Scheduler is responsible for the initial phone consultation and evaluation of potential clients, teaming the prospective client with the appropriate supervisor, providing initial information about the agency to the client, scheduling caregiver engagements, and direct client contact. The HR Generalist is responsible for leading our recruitment effort, identifying, interviewing, screening and hiring caregivers Certified Nursing Assistants and Home Health Aides. This key person will develop local recruiting plans, employ candidate sourcing strategies, create and implement new recruiting tactics. Must be entrepreneurially oriented. Scope Of Position Reports to the administrator Knowledge, Skills, and Abilities Required The appointed Scheduler for the agency must meet the following qualifications: * All of the criteria specified for a caregiver, since the position may require filling in for the caregiver under some circumstances * Able to use and learn scheduling software * Software experience with Word, Excel and other applications * Thorough knowledge of the caregiver's responsibilities * Thorough knowledge of licensing standards for home and community support services, and other appropriate codes and regulations as required * Excellent interpersonal and communication skills - oral, conversational, telephone and written * Able to read and understand large numbers of caregiver reports * Able to read and understand personal care plans for each of their clients and assure their appropriate discharge * Able to organize large amounts of information and take appropriate action * Able to assess caregivers' skills, personalities, and interests sufficiently to provide input on good client/caregiver matches * Able to provide knowledgable input on policy decisions * Able to communicate effectively with caregivers, as well as the Administrator, Director of Client/Caregiver Services, and other management personnel as appropriate * Demonstrate professionalism and responsiveness with prospective clients and others who may communicate with the agency * Software experience with word, excel and other applications * Must pass all background screening with satisfactory results * One to two years of Human resources and/or recruiting experience required * Experience with Microsoft Word, Excel and Outlook * Ability to travel for recruitment meetings, college visits, career fairs * Able to effectively communicate with prospective employees and the management team * Excellent interpersonal and communication skills-oral, conversational, telephone and written Major Responsibilities The Scheduler/ HR Generalist manages client and caregiver items as they relate to matching and scheduling and is responsible for: * Answering office phone * Matching client schedules with compatible caregivers * Assuring that the schedule is current and up to date at any given time * Office and clerical activities as directed * Input of information into computer systems * Support and participate in the hiring process of new employees * Support and assist other office staff as needed * Fill in for caregivers when there is no one else available * On call responsibilities * Any other duty requested to maintain the operations of the business including caregiving duties * Work with the management team to create and implement a full-scale recruiting platform including online and print job advertising, job fairs. * Develop a pool of qualified candidates while building a deep network to identify and attract qualified candidates. * Track and repost new job candidate applications, new hires and recruiting source effectiveness via care+ * Conduct pre-screening and employment interviews. Hire new employees, complete employee background checks, reference checks and new employee paperwork * Maintain database of caregiver contacts * Maintain digital platforms for newsletter and other messaging * Ability to complete cold calls as necessary * Write and review job postings * Conduct telephone interviews * Ensuring background and reference checks are completed * Preparing new employee files * Serving as a point person for all employee questions * Maintaining computer system by updating and entering data Physical Qualifications: * Able to work an average of 40 hours per week. * Able to bend, climb, stoop, and stand an average of 5 hours per day. * Able to lift 20-30 pounds. * Able to use tools necessary for job. Able to communicate effectively in English and Spanish