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Georgia Employer ACCOUNTS RECEIVABLE ASSOCIATE in Atlanta, Georgia

Accounts Receivable Associate (WD30088976006)What you will doManage the process of resolving invoices that are disputed by customers to include working with applicable team members to obtain additional information. Utilizing a process to ensure disputes are followed up on and escalated to ensure timely resolution and ensuring that accounts are noted with all actions taken towards resolution.How you will do itWill be assisting on the collection of aged receivablesEnsure that checks received in the office are properly processed to include ensuring accurate remittance information for application, properly noting the customer account, sending to the necessary location and maintaining required backup documentationObtain back up documentation from service and operations personnel, and attach to customer accounts when accounts are placed with a collection agencyIdentify accounts and/or invoices that need dispute, escalation, final demand letter, and/or collectionsStop work notices, COD, discontinued service, bond and/or lien filings, etc. for non-paying customersLien waivers and special billing processes as required by applicable customersProvide correct/updated customer contact informationParticipate on accounts receivable conference calls and provide necessary information to Order-to-Cash and customers as necessaryInitiate credit requests and contract terminations when necessaryWork with Cash Applications when requested to actively review cash receipts and unapplied cash on a continual basisField incoming customer inquiries and provide customer service and support on a continual basisQualificationsWhat we look forRequiredHigh School Diploma or equivalentMust be customer service orientedExperience in extreme multi-tasking and prioritization a mustExcellent written and verbal communication skillsMust be detailed oriented and organizedWorking knowledge of computers, including Microsoft Office and high proficiency level with ExcelKnowledge of ACE and/or Oracle systems a plusPrevious experience in accounts receivable or payable a plusJohnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit.Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.

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