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Job Description:

Design, develop, and operationalize technology solutions in support of a Marketing or Product Organization.

Join AT&T and reimagine the communications and technologies that connect the world. We’re committed to those who seek to discover the undiscoverable and dare to disrupt the norm. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future – you’ll create it.

The Mass Markets Product Technology Delivery Manager collaborates with cross-functional team members to design, build and launch offers and functional system support across sales distribution channels. Utilizing defined business cases and targeted implementation timelines; the DM determines and manages project scope, IT system development requirements, sales channel requirements, schedule, cost, and customer experience. The DM leads the project from requirements through post-deployment activities and oversees the partnering business units for successful Marketing launches. In addition, the Delivery Manager will partner closely with Pricing, Tech Dev, and offer strategy to influence the long-term integrated roadmap for offers in the future.

Key Roles and Responsibilities:

• Develop and lead cross-functional teams to take projects from original concept through final implementation for the rapid delivery of new applications and enhancements to the existing applications; as well as establish requirements to deliver products, pricing, offers, promotions and other items to market.

• Serve as the voice of the customer and frontline as well as provide subject matter expertise on marketing technology (including CX solution design, billing systems, point of sales systems, provisioning tools and other technical applications) applications, platforms, training, execution and communications.

• Build strong relationships and accountability across channels and throughout collaborative functional areas, to ensure smooth offer launches.

• Develop comprehensive marketing implementation project plans and supporting documentation including detailed work plans, schedules, resource plans, status reports, testing and project estimates.

• Conduct project meetings and be responsible for project tracking and analysis.

• Manage the integration of tasks; track and review Build and Go-To-Market deliverables while providing guidance to project team.

• Engage and align stakeholders to achieve project objectives through creation of internal documentation to be used for leadership updates.

• Develop and lead Tech Dev projects to support the integrated offers from scope definition through post-deployment validation.

• Lead cross-functional team to identify and develop comprehensive business requirements for each system enhancement.

• Ensure that technical requirements represent the business and broader needs of the cross-functional team

• Support end to end post launch validation testing for offers and system enhancements in all front-end and back-end systems.

• Oversee organizational objectives for customer satisfaction, revenue, profit, retention, as applicable.

• Assess internal system and process limitations that could be enhanced to provide compelling and/or competitive offers in the marketplace.

• Drive project implementation timelines to meet strategic business goals and business case objectives.

• Define and document requirements for channel readiness to include but not limited to training, communications and launch support documentation.

• Motivate others to action and provide leadership to act boldly, move fast, and deliver exceptional customer experience.

• Ensure adherence to quality standards and review project deliverables.

• Recommend and take action to direct the analysis and solutioning of problems.

• Where necessary, oversee the capital and expense management activities, including business case updates to satisfy AT&T planning milestones.

• Education: Typically requires a bachelor’s degree.

• Experience: Typically requires 6+ years of experience in similar area of responsibility.

• Supervisory: No.

Our Lead Product Technology Managers earn between $128,400 & $215,800 of TSR. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected.

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you’re at in your career trajectory, you’ll be rewarded by the impact that comes with making a difference in the lives of millions. With AT&T, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world.

Ready to join the team? Apply today!

#LI-Onsite

Weekly Hours:

40

Time Type:

Regular

Location:

Dallas, Texas

Salary Range:

$128,400.00 - $215,800.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status