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Job Number 24037059

Job Category Procurement, Purchasing, and Quality Assurance

Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States

Schedule Full-Time

Located Remotely? Y

Relocation? N

Position Type Management

JOB SUMMARY

*Must have hospitality procurement experience*

The Senior Director, Procurement US + Canada reports to the Vice President, Procurement US/CAN and is part of the Global Operations (GO) department, which is known for taking ideas into implementation across all brands, disciplines, and continents. The Senior Director leads the US/CAN procurement team responsible for negotiating and contracting for over $2B of spend while directly supporting market operations. This position leads a team that coordinates complex cross-functional Request for Proposals (RFPs) and is responsible for broad sourcing and process improvement initiatives. This role is focused on driving cost savings, supporting hotels and continuous improvements to the managed and franchise procurement operating model.

Key accountabilities include:

• Establishes spend optimization strategy and manages contracted relationships with vendors for key sourcing categories and supplier relationships, including group purchasing organizations and other global/strategic categories.

• Leads a team of associates; mentors, trains, and develops the team to ensure they successfully manage sourcing, contracting, and market support.

• Responsible for proposing strategic improvements to the operating model through business cases and proof of concepts (POCs). Significant influence skills required to effect change across managed and franchise disciplines.

• Champions Serve360 procurement priorities including Supplier Diversity, responsible sourcing, and Scope 3 greenhouse gas emissions reductions initiatives.

• Supports brand, engineering, F&B, rooms, and other core disciplines in sourcing activity and interface with Group Purchase Organization (GPO) and suppliers.

CANDIDATE PROFILE

Education & Experience

Required

• 4-year bachelor's degree from an accredited university in Business Administration, Hotel Management, or related major

• 10+ years of business management leadership in procurement (hospitality procurement)

• Excellent project/program management skills and ability to independently manage multiple projects simultaneously

• Direct experience managing project teams and individuals in challenging projects

• Strong analytical skills for planning, estimating, budgeting, and monitoring program/project work

• Strong verbal and written communication skills with the ability to articulate complex ideas in easy-to-understand business terms

• Ability to travel up to 40/50%

Preferred

• Graduate/post graduate degree

• Expertise and proven track record in managing complex, multifunctional initiatives

• Experience in providing direction and performing responsibilities via influence

• Proven success in introducing major change to complex organizations

• Ability to distribute, assign, and ensure completion of work throughout various teams without direct management authority

• Ability to form and foster high performing teams and accomplish results through others, particularly by establishing relationships and effective controls

• Self-motivated, high-energy individual with a strong drive for accomplishment and high capacity for work, with the ability to focus and execute on multiple priorities at any given time

• Outstanding strategic planning, consulting, and basic management financial skills

• Experience evaluating business trends, developing, and successfully implementing new business programs and strategies that enhance multiunit business performance

CORE WORK ACTIVITIES

Strategic sourcing and spend optimization

• Hands-on leadership and ability to drive full procurement lifecycle activities including category planning, RFX processes, contract negotiations, and vendor management.

• Manage day-to-day Group Purchase Organization (GPO) relationship and other strategic relationships (Encore, Pepsi, Red Bull) and maintain a schedule to contract with and RFP categories appropriately to ensure cost / quality goals are met. Enforce contract obligations at Avendra whilst also ensuring compliance within the Marriott organization (on and above property)

• Collaborate with counterparts in other continents to ensure alignment with brand standard and other discipline initiatives during design, development, sourcing, and implementation phases.

• Partner with Marriott asset management, owners, and franchise management companies to improve participation with contracted vendors and group purchasing organization partners.

• Conduct make-buy analysis, including market basket and competitive tender of GPO relationship categories.

• Own sourcing activity for strategic partners for US & Canada geography. Collaborate with other functions to identify leveraging opportunities.

Operating model strategy

• Partner with VP Procurement to establish long-term strategic plans and operating model to optimize $3B+ in controllable spend.

• Collaborate with other Marriott discipline and procurement leaders to create strategy and evaluate categories of opportunity whilst maintaining compliance to evolving procurement and finance policy.

• Monitor managed and franchise market support needs; evaluate and determine strategy to deploy resources to support market operations and customer service support.

• Responsible for business case development proposals and the implementation of cluster procurement offices and GPO enhancements.

• Develop, maintain, and document multi-year continent sourcing procurement strategy, anticipating market conditions and company growth.

Market operations support

• Provides day-to-day leadership for market procurement leaders for managed and franchise hotels, which includes cluster procurement offices. Travels to markets regularly, walks properties, and interacts with property leaders in service of advancing procurement strategy, enforcing compliance whilst supporting hotel needs.

• Responsible for coordinating hotel and regional resolution of supply chain issues while capturing requirements for multi-year strategic work on contracts, supplier partnerships, and procure to pay systems.

• Leads the creation and sustainment of a continent supply chain community, connecting hotel purchasing to cluster, continent, and global procurement strategy and support. Implement scorecards to monitor performance and provide training/facilitate change management across hotels. Monitor and improve supplier performance as required.

• Monitors and sustains procurement programs, including quarterly business reviews with key suppliers, tracking and maintenance of Key Performance Indicators (KPIs), monitoring of inventory risk, handling hotel questions and concerns, addressing contract issues, and working with suppliers to improve performance.

Discipline partner and Serve360

• Partner with brand and discipline leaders on design, development, and sourcing of existing and new products and services. Providing connectivity and oversight to involved suppliers and project management with impacted departments and hotels as needed.

• Serve as an escalation point for continent and headquarter disciplines, implement corrective actions as necessary.

• Advance procurement strategy in service of supplier diversity, responsible sourcing, and Science Based Target scope 3 emission initiatives.

• Champion responsible sourcing progress across in scope and focus categories, including but not limited to high profile animal welfare and social/environmental categories.

• Expand implementation and adoption of EcoVadis among contracted suppliers. Evaluate improvement opportunities and partner with suppliers and GPOs to implement change.

• Serve on continent sustainability team and co-create strategy with other discipline leaders. Responsible to implement strategy and monitor performance to KPIs and commitments within the continent. Create and implement performance improvement plans as needed.

LEADERSHIP COMPETENCIES

Create Belonging -Build relationships by promoting an environment of collaboration, trust, respect, opportunity, and inclusion.

• Models and empowers others to monitor partner/customer feedback, satisfaction, and relevant metrics to deliver enhanced services.

• Applies existing data and resources to create innovative service strategies.

• Seeks out, builds, and maintains diverse partnerships/relationships across the company and industry.

• Models and coaches team on building and maintaining diverse partnerships & relationships.

Develop Others -Develop diverse, inclusive, and high-performing talent and teams.

• Fosters and environment that supports feedback and ongoing development by putting systems and processes into place to manage program performance and associate development.

• Participates in talent reviews and succession planning discussions, as needed for select direct reports, while providing relevant data (i.e., Talent Ratings, key strengths and opportunity areas, potential successors, etc.).

• Champions the attraction, development, and retention of a diverse workforce to drive innovation and engagement.

• Develops others by identifying needs, providing resources, ongoing feedback, and customized coaching, and setting appropriate shared department, team, and individual goals.

Lead Change -Courageously lead change, innovation, inspire others through optimism, and adapt to changing business needs.

• Engages in effective change management processes such as presenting the need for change in a way that encourages commitment and action, developing strategies and providing resources to implement desired changes, while managing stakeholders’ expectations.

• Keeps leaders informed about key issues, communicates effectively, and courageously influencing others to support a point-of-view, gain alignment, or take action.

• Models, coaches, and holds others accountable for displaying a leadership style that conveys confidence, optimism, gains respect from others, and is dedicated to leading ethically and with a high degree of integrity.

• Uses data to evaluate opportunities and adapt global strategies, where needed (e.g., brand, team, programs, etc.), into actionable plans to maximize external partner/customer commitment, satisfaction, and profitability.

Learn & Excel -Apply professional expertise while seeking out and integrating diverse perspectives and learning opportunities.

• Secures resources and creates opportunities for self and others to improve performance through stretch assignments and other professional development activities.

• Creates an environment where continuous learning is valued and encouraged and holds others accountable for maintaining and sharing current knowledge on industry and discipline trends, competitors, and advanced technical knowledge in area of expertise.

• Models and coaches others on making sound business decisions by monitoring industry trends, market dynamics, and business environment to identify opportunities for improvement and adjusts priorities as needed.

• Builds partnerships across diverse teams to solve complex issues and improve performance.

Deliver Results -Set ambitious goals, create alignment, and drive execution.

• Coordinates with other departments and teams to set clear responsibilities for each group, as well as communicates clear expectations about how departments, teams, and individuals contribute to success.

• Monitors department, team, and individual performance, establishing clear standards, expectations, timelines, and budget requirements.

• Identifies and focuses on business opportunities that have the highest value for the Company.

• Manages department, team, and individual workloads by prioritizing tasks and delegating assignments appropriately, helping others understand work requirements, and obtaining resources departments and teams need to accomplish their work.

California Applicants Only: The salary range for this position is $127,088.00 to $281,923.00 annually.

Colorado Applicants Only: The salary range for this position is $127,088.00 to $256,293.00 annually.

Hawaii Applicants Only: The salary range for this position is $153,776.00 to $281,923.00 annually.

New York Applicants Only: The salary range for this position is $127,088.00 to $281,923.00 annually.

Washington Applicants Only: The salary range for this position is $127,088.00 to $281,923.00 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus and restricted stock units/stock grants. Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

The application deadline for this position is 56 days after the date of this posting, 03/04/2024.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.