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Overview

Mailchimp is the world’s largest marketing automation platform. More than 16 million people and businesses use Mailchimp to design and send 1 billion emails a day. We empower small businesses with a suite of powerful and easy-to-use email, marketing automation, and analytics tools that integrate with hundreds of popular applications and services.

The Design team is made up of multi-disciplined designers, thinkers, explorers and tinkerers dedicated to solving problems for our customers. Our full-stack designers sit at the intersection of design, product management, and engineering working closely with product owners, engineering team leads, research, data science, marketing and editorial to arrive at elegant solutions for our users.

We are seeking a designer who is enthusiastic about creating elegant first time user experiences. The ideal candidate will have a solid foundational knowledge of the full product design process, from user research and problem definition to interaction design, visual design, and content design and have experience driving or collaborating in each phase. This person will be responsible for contributing to the design of new products and features, from ideation to implementation.

Designers at Mailchimp are always looking for ways to craft simplicity out of complex problems with an awareness of the market need, an obsession for detail, and an eye for sharp visual design. We look for a balanced curiosity for how things work, a dedication to bringing a shared vision to life, and a dream to grow in your design career.

What you'll bring

• Basic experience working in a CFX environment with product & engineers

• Experience contributing to and helping facilitate research and translating insights into design solutions for consumer and/or commercial web & mobile application interfaces

• Comfortable taking a first pass at writing copy with the support of Gen AI tools

• Demonstrates a real passion for designing compelling user experiences

• Solid intuition and clear demonstration of UX fundamentals, visual design expertise, and tools used in interaction design

• Experience building interface prototypes and a portfolio of examples

• Solid understanding and ability to prototype with tools like Figma

It’s a plus if you have:

• Experience working on customer onboarding projects

• Experience with systems and complex data

How you will lead

• Contribute to the design of new products and features, translating research insights and data into elegant user experiences

• Work closely with engineers and product managers to ensure that designs are feasible and meet the needs customers

• Continuously conduct user research and usability testing to validate designs

• Stay up-to-date on the latest design trends and technologies specifically with regard to AI

• Contribute to the vision and design strategy as well as partner with product management and user research to inform deliverables, shape future roadmap discussions and cultivate transparency

• Craft interaction models, workflows, content models, screen designs, and visual details that help new customers realize the value of the Mailchimp platform

• Collaborate with design peers and cross functional teams to build concept consensus

• Clearly articulate and present concepts to teammates and direct stakeholders

• Maintain, guide, and push the boundaries of design systems and patterns

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.