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Senior Systems Engineer, Infrastructure

United States, Georgia, Atlanta

Information Technology

22-Apr-2024

Ref #: 24522

LinkedIn Tag: LI-CM3

How you'll help us Keep Climbing (overview & key responsibilities)

The Systems Engineer serves as a liaison between Delta and 3rd party suppliers, requiring some high-level technical understanding of IT compute, storage, network, etc. Delta has two primary out-sourced vendors supporting the z/OS and z/TPF platforms but has multi-tiered applications that span multiple data centers. This position is more of a process leadership role, rather than a “hands on” technical role.

• Oversee the IT processes supporting the infrastructure and application systems

• Coordinate between internal and external teams to facilitate the maintenance, support and project work associated with Delta’s IT platforms.

• Ability to work with multiple IT processes including but not limited to; change control, incident management, problem management, project management, etc.

• Analyze requests for completeness and clarity

• Open Service Now requests as need

• Coordinate resources for validations as required

• Collaborate with impacted teams via meetings and written communications.

• Ability to hold 3rd party vendors accountable

• Provides on-call support to restore production services during incidents

Benefits and Perks to Help You Keep Climbing

WHY YOU’LL LOVE DELTA!

Our culture is rooted in a shared dedication to living our values – Honesty, Integrity, Respect, Perseverance, and Servant Leadership – every day, in everything we do. Exploring a career at Delta gives you a chance to see the world while providing great benefits to help you keep climbing along the way:

• Competitive salary, performance incentives, industry-leading profit sharing, and 401(k) with generous direct contribution and company match

• Paid time off including vacation, holidays, and paid personal time

• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits

• Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health counseling

• Domestic and International (standby) Flight privileges for employees and eligible family members

• Career development programs to achieve your long-term career goals

• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto/homeowners/pet insurances

What you need to succeed (minimum qualifications)

• 6 + years of experience required as a mainframe z/OS systems programmer

• Strong leadership and communication skills

• Ability to work with 3rd party suppliers

• Engagement owner to drive tasks and issues to resolution

• Self-motivated

• Ability to keep others accountable and on task

• Consistently prioritizes safety and security of self, others, and personal data.

• Embraces diverse people, thinking, and styles.

• Possesses a high school diploma, GED, or high school equivalency.

• Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

• Prefer certification in ITIL V4 Foundations

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here