Job Information
UNIVERSITY OF TEXAS AT AUSTIN Administrative Associate, Texas McCombs in Austin, Texas
Prospective Applicant Support: Support MS admissions team by providing highest level of customer care for MS applicants including but not limited to - candidate follow up and support related to all application components (i.e., application, transcripts, test scores, video assessment, interviews, etc.). First level of support for technical issues and admissions eligibility resolution. Respond to email questions from prospective students.Application Processing: Lead application processing for all MS programs. Verify applications are complete, conduct application audits for missing information, reach out through emails and phone calls to applicants letting them know about missing items, follow workflow assignments, upload necessary application materials, and process final decision release. Manage bulk email communication through Salesforce.Manage Communication with Graduate School: Serve primary point of contact between MS admissions team and UTs Graduate and International Admissions Center.Event Support: Support MS admissions and marketing teams in running in-person and virtual events, including but not limited to - help compile event materials, check attendees in for events, monitoring/answering questions for chat/QandA at virtual events.?