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Microsoft’s Cloud business is experiencing explosive growth, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth. Our mission is to deliver the world’s computer with an industry-leading supply chain. CSCP is responsible for strategic sourcing, customer demand forecasting, capacity planning and management, supply chain planning and execution, capacity provisioning, and decommissioning and dispositioning of datacenter assets worldwide.

Cloud Capacity Planning (CCP) is the central planning function within CSCP focusing on forecasting, capacity planning, and HW planning for all Microsoft Cloud services, and associated hardware thereby directly impacting success of Microsoft cloud business. The Senior Demand Planning Manager closely partners with Engineering, Finance, Supply Chain, Data Centers, and Deployment organizations to plan capacity. Compute Forecasting and Planning team within CCP is chartered with building an accurate, and affordable plan for rolling 24month horizon to help scale Compute cloud products and services. We are looking for a supply chain professional to help build scalable forecasting and capacity planning solutions for Compute products and services. The role of Senior Demand Planning Manager will be responsible for forecasting / planning Cloud Compute consumption usage for key customers and business segments. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

In this role, you will be managing rolling 24-month cloud consumption forecast / plan for internal and external customers via a combination of statistical modeling and consensus demand planning.

The primary focus will be:

• Lead consensus demand planning process with Engineering Group, Customers, Finance, Field Sales, and Data Science teams to develop a rolling 24-month forecast as part of monthly planning process

• Manage demand for high priority events across Standard Compute

• Identify macro / micro industry trends affecting demand

• Own and report forecast accuracy, forecast bias and value-add metrics for your customers / business segments

• Explain drivers of month-over-month change, and corresponding financial impact

• Partner with Data Science and Data Engineering teams to continuously improve forecasting models, and with center-of-excellence to improve processes

• Partner with analytics team for automating reports and building management dashboards

• Perform ad-hoc analysis for critical business needs Bring in thought leadership to help management in building vision, and aligning with stakeholders

• Other:

• Embody our culture and values

Qualifications

Minimum Qualifications

• Bachelor's Degree in Computer Science, Engineering, Supply Chain, Information Technology (IT), Business, Operations, Finance, Accounting, Data Science, or related field AND 6+ years supply chain, inventory management or sales operations experience, preferably in planning (demand/supply/forecasting), cloud industry experience, infrastructure, data science, and/or channel management experience

• OR equivalent experience.

• 5+ years’ experience in supply chain planning, demand forecasting, management consulting, operations management.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications

• Effective verbal and written communication along with effective interpersonal, and organizational skills

• Experience leading cross-functional processes with key stakeholders ex: Product groups, Finance, Sales & Marketing, Operations, Planning and Sourcing functions

• Ability to lead in ambiguous situations, and deal effectively with conflicting priorities and changes

• Effective influencing skills and ability to build relationships across multiple layers in the organization

• Proficient in business tools (e.g. word, power point slides), analytical tools (Excel modeling, SQL, etc.), and able to generate quality outputs

• Minimum of 7 years in demand forecasting or supply chain planning in Cloud computing forecasting or IT hardware supply chain MS/MBA preferred

• Experience in leading consensus demand planning process, and a proven track record of executing demand planning processes

• Experience working with Product / Engineering Groups Cloud / high tech supply chain experience is a plus

Demand Planning IC5 - The typical base pay range for this role across the U.S. is USD $112,200 - $194,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $142,200 - $213,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until May 29, 2024.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

#cscpjobs

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .