Job Information
TEXAS FACILITIES COMMISSION Systems Administrator II in AUSTIN, Texas
What is the Texas Facilities Commission (TFC):
The Texas Facilities Commission (TFC) builds, supports, maintains, and manages over 28 million square feet of state-owned and leased facilities that house over 62,000 state employees in over 100 state agencies, all working in the service of the citizens of Texas. TFC oversees a varied property portfolio of office space, storage, warehouses, parking garages, and grounds of buildings across 283 cities and towns in Texas. Our team provides and contracts for the design and construction, property management, landscaping and custodial services, recycling and waste management services, building climate and energy automation, and the fire and security services required to keep State agencies working for our constituents.
The Position: PERFORMS ROUTINE (ENTRY-LEVEL) LEVEL WORK SYSTEMS ADMINISTRATION WORK. WORK INVOLVES MAINTAINING THE UPKEEP, CONFIGURATION, AND RELIABLE OPERATION OF SYSTEMS, POLICY DEVELOPMENT, TRAINING, MONITORING, AND ANALYSIS OF EXISTING HARDWARE AND SOFTWARE. INSTALLS AND UPGRADES COMPUTER COMPONENTS AND SYSTEM SOFTWARE AND EVALUATES POTENTIAL NETWORK ENHANCEMENTS. WORKS UNDER MODERATE SUPERVISION, WITH LIMITED LATITUDE FOR THE USE OF INITIATIVE AND INDEPENDENT JUDGMENT.
ESSENTIAL DUTIES:
This position requires the candidate to report to the office daily. Manages objects in Active Directory, M365, Azure, Beyond Trust Remote Support and the KACE SMA. Installs, configures, maintains, and administers servers and workstations, operating systems, and applications. Installs, configures, maintains, and administers laptops, tablets, cell phones, operating systems, and applications. Provides technical assistance and support for troubleshooting system software and hardware problems. Prepares and maintains operating procedures for technical support, troubleshooting, maintenance, and innovative systems administration techniques. Responds to incident and problem calls, and processes service requests and tasks. Assists in completing projects, and in performing systems software and hardware review. Creates requisitions for goods and services required for the Information Systems program. Maintains hardware and software inventories. May determine system software or hardware needs required to configure or modify systems. May manage authentication and access control systems. May configure automation routines using scripting and other programming languages. May provide technical advice, assistance, and status reports to management. Takes inventory of IT equipment, peripherals, etc. May assist with the analysis and evaluation of existing information technology systems processes associated with system software and hardware technology planning, development, implementation, security, and interfaces. May assist in information systems security administration. Performs related work as assigned. Support Microsoft Windows 10, and 11, MS Office 2016, and Microsoft 365. Works with Windows Server 2016, 2019, and MS Active Directory. Works with desktop deployment and software management tools (e.g. KACE), and remote desktop management tools (e.g. Bomgar). Education and experience may be substituted for one another.
REQUIRED QUALIFICATIONS (MINIMUM QUALIFICATIONS)
This is an entry level position. Candidates with limited experience are strongly encouraged to apply.
One (1) years of experience, (Entry Level) in computer helpdesk operations and systems administration.
One (1) years experience (Entry Level) in computer systems support work, systems administration, or local/wide area network support.
Working knowledge of Microsoft operating systems and Active Directory services.
Graduation from an accredited two-year college or university with major coursework in computer science, management information systems, or a related field is generally preferred.
PHYSICAL REQUIREMENTS AND/OR WORKING CONDITIONS:
This classification function in a standard office environment. There are no unusual dangers involved, but the position will have exposure to dust, environmental allergens, pathogens, and other microorganisms consistent with business activities and human contact. The position holder must be able to work effectively with people under varying conditions, must be able to work extended periods at a computer, and must be able to work longer than eight hours in a workday as necessary. Physical requirements also include the ability to move items up to 30 lbs. and perform tasks requiring fine motor skills and coordination.
Top Benefits for working for the Texas Facilities Commission (TFC): Group Benefit Plan (GBP)-HealthSelect of Texas insurance-paid at 100% for full-time employees, 50% for dependents $5,000.00 Basic Term Life and Accidental Death and Dismemberment Optional Term Life Insurance State of Texas Retirement Plan Texasaver 401(k) Plan Dental insurance plans State of Texas Vision insurance plan Short-term and/or long-term disability coverage (TexFlex) Flexible spending account (FSA) Employee Assistance Program (EAP) Generous paid holidays, vacation, and sick days