Job Information
Internal Revenue Service Tax Examining Technician (Bilingual-Spanish), Direct Hire-Incentive Eligible - Amended in Austin, Texas
Duties
WHAT IS THE SMALL BUSINESS SELF EMPLOYED (SB/SE) DIVISION?
A description of the business units can be found at:https://www.jobs.irs.gov/about/who/business-divisions
Vacancies will be filled in the following specialty areas: Small Business Self Employed Campus Exam
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
- Analyzes replies to all AUR notices that propose adjustments to income, deductions, payments and/or taxes in which the taxpayer disagrees. Determines acceptability of the taxpayers' explanation of the proposed adjustments and any other issues that arise. Enters data in the automated system to generate notices, issue revised notices, and other letters. Takes appropriate actions to close cases.
- Examiner will have written or verbal contact with English and Spanish speaking taxpayers and/or their representatives responding to IRS contacts regarding AUR situations. Analyzes all available information and takes corrective actions, such as, credit transfers requests, re-computes tax, penalty and interest (including restricted interest) and obtains information and explains adjustments, while encouraging compliance, to taxpayers, their POA and third parties. May contact the taxpayer, POA or third party to secure or clarify information.
- Examiner may work cases through Universal Case View, perform phone duties, access cases from other AUR sites. Additionally, employee may be required to access IDRS using various command codes to view taxpayers' accounts regarding payments received, reviewing transaction codes to determine the status of the case, making account adjustments, and transferring calls to the appropriate area.
- Identifies payer agent information and follows procedures for resolving issue(s).
- Enters data into the AUR automated system to adjust tax, penalty, and interest and credit adjustments. Account actions take into consideration prior adjustments, math error corrections, and taxpayer errors not identified in original processing while working paper or electronic cases and performing phone duties.
```{=html}
``` - Tour of Duty: - Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.m. - Swing Shift - Start and stop times between 2:00 p.m. and 1:30 a.m. - Shifts vary by location. We will try to offer the shift of your preference, but you may be offered an alternate shift upon selection. Actual TOD will be determined at the time of selection. - Alternative work schedule, staggered work hours or telework may be available. - A recruitment incentive may be authorized foreligible, highly qualified applicants.The incentive will be $2,000 and will require a two-year service agreement. The service agreement details will be provided to new employees prior to entrance on duty. This monetary incentive will be disbursed as outlined in the service agreement.