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Amazon Technical Program Manager, Vulnerability Management and Remediation Operations in Austin, Texas

Description

Amazon develops products and services that transform the way customers live. Across teams and geographies, we strive to delight customers and earn their trust. Members of the Stores Security team are guardians of that trust. From drones to grocery stores and everything in between, our mission is to assess risk, classify data and systems, detect potential intrusion, and respond quickly to security events across Amazon’s critical business functions, including Retail, Customer Service, Worldwide Operations, Consumer Payments, Physical Stores, and Healthcare. Within Stores Security, the Vulnerability Management and Remediation Operations (VMR Operations) organization is responsible for all aspects of the Vulnerability Management lifecycle across Amazon including intake, assessment, discovery, and response.

The VMR Operations organization is looking for a Technical Program Manager with deep expertise in program and project management to join us in building and maturing our VMR Operations programs. In this role, you will be responsible for driving goals and objectives to improve the day-to-day functions and strategic direction of VMR Operations. You will leverage relationships with engineers across VMR and Store Security, business teams, and leaders throughout Amazon prioritize deliverables, escalate roadblocks, and improve organizational processes. You will build trust with software developers and security engineers by leveraging your technical knowledge to understand challenges, design improved solutions, and ultimately deliver better outcomes for our customers. Finally, you will use your information security expertise to champion and drive risk-based decisions across complex, multi-disciplinary programs to ensure Amazon properly manages security risk.

A day in the life

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

  • 3+ years of technical product or program management experience

  • 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

  • Experience managing programs across cross functional teams, building processes and coordinating release schedules

  • Understanding of SDLC and Architecture System Design with the ability to ensure functionality and tradeoffs in terms of scalability, maintainability, extensibility, performance, and security

Preferred Qualifications

  • Experience building and operating Vulnerability Management, Incident Response, or other security programs with hundreds of stakeholders and senior leadership visibility

  • Experience using data visualization software (QuickSight, Tableau, etc.) and data analysis software (Athena, Redshift, etc.) to deeply understand business challenges and drive operational improvements

  • Experience utilizing a variety of project management tools, methodologies, and techniques for all phases of the project lifecycle with proficiency in core project management disciplines including scope, schedule, budget, resources, quality, risk management, and metric development/tracking

  • Demonstrated communication and data presentation skills that allow you to clearly, compellingly, and effectively influence audiences internally and externally, across organizational boundaries

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $197,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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