Job Information
University of Maryland, Baltimore Student Counselor Associate for Financial Aid in Baltimore, Maryland
The Office of Academic Affairs, Enrollment Administration/Student Financial Assistance for the University of Maryland, Baltimore (UMB) has an exciting opportunity for a Student Counselor Associate.Under direct supervision, the Student Counselor Associate performs entry level professional counseling duties in financial aid. Work involves a broad variety of specialized processes consistent with a clearly defined team-based work environment and continuous quality improvement objectives. The Student Counselor Associate greets students and visitors, and serves as the initial point of contact for students seeking financial aid. Benefits Information: UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development. This position participates in a retirement program, effective on your date of hire. Non-exempt regular staff receive a generous leave package that starts with 11 days of vacation accrued per year, paid holidays, unlimited accrual of sick time, and time for community service; comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job). Essential Functions * Performs routine counseling of students regarding eligibility for and availability of financial aid. Assists in processing student financial aid applications and awards. Verifies academic progress and assists in preparation of reports. * Provides information to students regarding student employment opportunities and the Federal Work Study award process, and informs students of availability of resources. * Redirects student to appropriate school liaisons managing Veterans Administration (VA) policies and benefits. * Updates student financial aid requirements in the Student Information System. * Works with the Office of the Registrar in clearing exit counseling requirements for graduation. * Works with the Director of Student Employment with reviewing forms for federal work study. Note:The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties assigned. Specific duties and responsibilities may vary based upon departmental needs. Education:Bachelor’s Degree. Experience:One year of progressively responsible clerical work. Other:Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience. *Knowledge, Skills, and Abilities*: * Thorough knowledge of team office practices, procedures and equipment; of business English, grammar, spelling, and punctuation. General knowledge of the principles of team leadership and office management. Skill in planning and coordinating team clerical work; in performing the full range of team clerical and operational tasks; in interpreting and applying departmental policies and procedures; in operating manual and automated office equipment including personal computers and related software; in composing correspondence, compiling statistical data, and preparing reports; in performing mathematical computations; creation and maintenance of paper and computer files; in effective telephone usage; in organizing, coordinating, and executing multiple assignments under specific time constraints. Ability to work effectively in a self-directed team-based work environment; to understand and apply team quality and performance standards. Ability to interview and counsel students; to train and guide team clerical personnel; to maintain poise and courtesy under pressure; to lead analysis of clerical problems and selection of corrective action; to communicate effectively both orally and in writing; to plan and coordinate team activities with multiple areas of the organization; to establish and maintain effective work relationships both within and outside the team. Based on the duties of this position, selected candidates/are not/eligible to participate in the Bargaining Unit (Union). *Hiring Range:$43,500 - $49,750 UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy. For assistance related to employment, please contact the Staffing department at HRJobs@umaryland.edu. If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit aUMB Job Applicant Accommodation Request. You may also contact HRDiversity@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address. Job: Reg or CII Non-Exempt Staff* *Organization: Academic Affairs - Enrollment Administration *Title: *Student Counselor Associate for Financial Aid * Location: *null Requisition ID: 240000PG