VetJobs - The Leading Military Job Board

Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.

What You’ll Do

• Drive technology design, implementation, execution, and/or optimization for projects/accounts to accelerate customer outcomes.

• Assist customers with integration and implementation of tools, systems, and service assurance for Cisco technologies.

• Support presale activities and translate business requirements into solution design.

• Build customer simulations in test labs to resolve/validate issues.

• Build and deliver customer collateral, documentation, and knowledge transfer.

• Drive customer technology transitions, influencing solution architectures and services.

• Align with and support company policies and processes and utilize relevant tools to efficiently execute the role and support Professional Services’ strategies and goals.

• Play the role of an individual contributor.

Decision Making / Impact

• Decisions impact the quality, efficiency, and effectiveness of own team and other teams whose work activities are closely related, including multi-functional teams.

• Ability to understand and communicate project scope and map it to customer business goals and objectives.

Role and specific responsibilities

• Associate with customers along with appropriate internal and external resources' deployment/optimization of Cisco services and solutions.

• Takes ownership of task/project implementation for assigned engagements.

• Implement new techniques and methodologies utilized in customer delivery and share lessons learned with the broader team.

• Builds and reviews project work e.g. Design recommendations, High-Level Design, Low-Level Design, Implementation/ Change Management Plans.

• Builds and/or use test environments as the need arises to resolve sophisticated problems & compatibility issues.

• Demonstrates software skills and tools to configure, deploy Cisco products and solutions.

• Gives in the development of digital intellectual capital (e.g. scripts, digital signatures).

• Acts as a focal point for problem resolution for assigned customer engagements. Assures accurate and quick resolution of major customer problems across an appropriate range of technologies.

Who You’ll Work With

CX is a team of extraordinary technical guides whose #1 focus is to deliver a premier customer experience. We help take on the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through extraordinary financial results, increasing customer satisfaction metrics, industry recognition, and employee satisfaction scores.

Who You Are

Expertise

• Design solutions for low to medium complex requirements on the R&S solutions

• Design awareness on the SDA/SDWAN solution with Troubleshooting skills

• Understanding of Network Design Principles and Enterprise Network Architectures

• Ability to clearly communicate technical solutions to peers/customers including writing technical documents like RCA etc.

• Capability to lead design conversations and workshops with the customer and prepare high level and low level designs

• Establish and maintain a good working relationship with the project partners and the customers

• Capability to solve network issues and work through challenging situations and handling issues

• Mentoring junior team members

• Understanding of APIs and scripting skills (Python, Ansible)

• Automation approach for bringing in delivery efficiency in the projects

• Experience/Knowledge on multi-vendor environment of R&S, Security, Firewalls, Wireless and DC/Nexus technologies.

• Knowledge on AWS or Azure.

Leadership / Autonomy

• Receives limited supervision. Receives little instruction on routine work and new assignments. Provides guidance and mentoring to other engineers. Translates team goals into work assignments.

• Being a trusted advisor & mentor. Emphasis is on the facilitation of processes, solutions.

Why Cisco

At Cisco, each person brings their outstanding talents to work as a team and make a difference. Yes, our technology changes the way the world works, lives, plays, and learns, but our edge comes from our people.

We connect everything - people, process, data, and things - and we use those connections to change our world for the better.

We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education, and more - from Smart Cities to your everyday devices.

We benefit everyone - We do all of this while seeking a culture that empowers every person to be the difference, at work and in our communities.

#WeAreCisco

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.