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Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients which means some of the biggest in the world. There’s never a typical day as a System & Integration Administrator at Kyndryl, because no two projects are alike. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. You are expected to:

• Maintain the Netcool, ITM, ScienceLogic servers, user management, and associated Incident, Change and Problem handling

• Have knowledge of account and new node registrations on BlueCare and Netcool WebGUI

• Work on Autocall registration on customer demand and ACT/ADT application tasks and events suppression

• Have sound understanding with working knowledge of SNOW integration, CACF integration along with Play book development for automation and event automation

• Hold SME/architect level expertise to handle the monitoring & event management in heterogenous environment using ITM, Netcool, Science Logic and Zabbix

• Possess working knowledge of API user's password reset and certificate renewal, SL5 user and password change activity, GNM API user and token update activity, and maintenance.

Your future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. There are numerous opportunities for Cloud Hyperscalers that are unmatchable

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you’re open and borderless naturally inclusive in how you work with others.

Required Technical and Professional Expertise:

• 5-7 Year experience in event and monitoring of heterogenous infrastructure

• Around 5-year experience with sound hands-on knowledge on Netcool servers, ITM, ScienceLogic and Zabbix configuration, monitoring, and troubleshooting

• In-depth knowledge and experience of the Autocall and event suppressions

• High-level of troubleshooting skills on the events/incidents, change and problem management

• Strong analytical skills related to the Netcool. ITM, Science logic, Zabbix servers

• Strong integration and automation skills on CACF and ServiceNow

• Knowledge and hands-on related to Integration of Netcool and other monitoring tools

• In-depth knowledge of CACF, Playbook development and troubleshooting

• Knowledge and experience of Linux, Windows and AIX servers

Preferred Skills and Experience

• Excellent communication skills

• Good interpersonal skills

• Any Degree, BE/B.Tech or MSc, MCA from a reputed institute

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.