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Nestle Boutique Manager (Chiang Mai) - Nespresso in Bangkok, Thailand

POSITION SNAPSHOT

Location: Chaing Mai

Company: Nestlé

Business Unit/Division: Nespresso Full-time

5+ years of experience in retail and team management

Good English & Thai communication is a must

A DAY IN THE LIFE...

  • Manage manpower planning to ensure optimal operational execution and service delivery.

  • Drive bottom-up sales forecast and accuracy based on weekly and monthly reporting and analysis.

  • Responsible for optimal use of resources and cost control in relation to Boutique sales.

  • Coach and develop the Boutique team to deliver best in class customer service and sales performance.

  • Ensure compliance in safety, health and operational standards (according to global guideline) in the Boutique.

  • Constantly reviewing ways of improvement to maximize conversion of prospects into members and drive loyalty with distinctive customer experience in the Boutique.

ARE YOU A FIT?

  • Min. 5-7 years of experience in Retail Management.

  • Experience in team management and developing talent.

  • Experience in direct customer sales of premium products and services.

  • Proven track record of developing sales and strong customer relationships.

  • Good command of both written and spoken English.

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