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Northern Light Health Patient Navigator/RN in Bangor, Maine

Northern Light Eastern Maine Medical Center

Department: Structured Heart

Position is located: Northern Light Eastern Maine Medical Center-Bangor, ME

Work Type: Full Time

Hours Per Week: 36 Hour/Week

Work Schedule: 7:00 AM to 4:30 PM

Eligible for a Sign on Bonus

Summary:

Provide nursing care in physician practices, duties can vary by practice specialty. Carry out instructions provided by clinical coordinator(s), RN Practice Manager, clinical supervisors and Director, Clinical Services of Physician Practices.

Responsibilities:

  • Patient navigation through scheduled pre-operative testing; post-operative care at home

  • All Structural Heart Program registries management

  • Referral Management

  • Patient triage calls

  • Structural Heart statistics

  • Communicate effectively in both oral and written form, as appropriate for the needs of the audience. Assist departments with questions.

  • Provides excellent service with focus on patient and/or customer experience and ensures all functions related to customer service supports the department, member organization, and patient related goals.

  • Assists with staff education and training as appropriate.

  • Performs administrative tasks associated with the operations of department and/or organization.

  • Follows established procedures and standards to limit the spread of infection.

  • Directly leads work efforts of subordinates and/or peers.

  • Works to meet patient's psychological, emotional, or physical needs.

  • Shares knowledge and serves as resource in a team environment.

  • Performs other duties as assigned or required.

Other Information:

Competencies and Skills

  • Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.

  • Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.

  • Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.

  • Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

Credentials

  • Required Registered Nurse

Education

  • Required Bachelor's Degree

Working Conditions

Position Patient Navigator/RNLocation Req ID null

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