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ORS SPECIALIST 1/2/3/4

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ORS SPECIALIST 1/2/3/4

Salary

$2,602.00 - $4,682.00 Monthly

Location

Baton Rouge, LA

Job Type

Classified

Job Number

ORSSP1234-201419-101624HC

Department

LWC-Office of Unemployment Insurance Administration

Opening Date

10/17/2024

Closing Date

10/23/2024 11:59 PM Central

• Description

• Benefits

• Questions

Supplemental Information

ORS Specialist 1/2/3/4

Office of Unemployment Insurance Administration

Integrity Programs / Benefits Payment Control - Investigations

Baton Rouge, La

ORSSP1234-201419-101624HC

This position may be filled as either a Probational or a Job Appointment (open to all qualified applicants); a Promotion (open to all statewide classified and agency wide permanent status employees); or by Detail to Special Duty. Current permanent status, classified employees may be required to accept a Probational appointment if selected. If filled as a Job Appointment, there is a possibility that this position may be converted to a Probational Appointment should funding become available.

AN IDEAL CANDIDATE WILL POSSESS THE FOLLOWING COMPETENCIES:

Driving Results: The ability to identify important goals and work to achieve them.

Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.

Thinking Critically: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.

Using Data: The ability to use relevant and valid data to inform a recommendation for action.

This position participates in a Career Progression Group (CPG)and may be filled as a Workforce Development Specialist at which the vacancy is filled will be determined by the qualifications of the candidate selected. This position opportunity to advance within this job series. The actual starting salary depends on the education and experience of the selected applicant.

Please click on the below links to learn more about each job level:

ORS SPECIALIST 1 (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=166550)

ORS SPECIALIST 2

ORS SPECIALIST 3 (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=166570)

ORS SPECIALIST 4

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Resumes WILL NOTbe accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

The Louisiana Workforce Commission is an equal employment opportunity employer and SAME agency which serves as a model employer for the recruitment, hiring and retention of individuals with disabilities. Auxiliary aids and services are available upon request to individuals with disabilities • TDD# 800-259-5154

For further information about this vacancy contact:

Heather Courville

hcourville@lwc.la.gov

Minimum Qualifications

MINIMUM QUALIFICATIONS:

A baccalaureate degree.

SUBSTITUTIONS:

Six years of full-time work experience in any field may be substituted for the required baccalaureate degree.

Candidates without a baccalaureate degree may combine work experience and college credit to substitute for the baccalaureate degree as follows:

A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.

30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.

60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.

90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.

120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.

College credit earned without obtaining a baccalaureate degree may be substituted for a maximum of four years full-time work experience towards the baccalaureate degree. Candidates with 120 or more semester hours of credit, but without a degree, must also have at least two years of full-time work experience to substitute for the baccalaureate degree.

NOTE:

Any college hours or degree must be from an accredited college or university.

Job Concepts

Function of Work:

To conduct entry professional work in the Office of Regulatory Services.

Level of Work:

Entry.

Supervision Received:

General from higher level ORS job.

Supervision Exercised:

None.

Location of Work:

Department of Labor, Office of Regulatory Services.

Job Distinctions:

Differs from ORS Specialist 2 by the requirement of participation in mandatory training; the degree of supervision received; and by lack of journeyman responsibility and by performance of only one job function within a unit.

Examples of Work

Establishes the eligibility of unemployment insurance claims, pay when due, adjust improper payments and collect overpaid benefits.

Examines and processes unemployment insurance initial, renewed, and continued claims pertaining to intrastate, interstate, federal employees, ex-servicemen, and other federal funded programs.

Reviews and processes initial and contested wage record documents from local offices and employers for use in establishing monetary eligibility.

Reviews written protests from employers and prepares same for processing.

Updates computer records to correct errors reflected by computer generated error lists, appeal decisions, court cases, and requests by local offices.

Initiates action to generate benefit payments resulting from deletion and/or correction of computer records.

Reviews cases to assess fraud and/or overpayment, arranges repayment schedules for claimants, processes reimbursements, prepares documentation of evidence to make recommendations to district attorney.

Conducts program compliance audits; serves as a contact in a specified program area.

Adjudicates claims and renders non-monetary determinations based on an examination of records and information obtained through correspondence and/or telephone contacts. Prepares documents for computer input.

Responds orally and/or in writing to general inquiries from employers, claimants, colleagues, and public officials.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

• New Year's Day

• Martin Luther King, Jr. Day,

• Mardi Gras,

• Good Friday,

• Memorial Day,

• Independence Day,

• Labor Day,

• Veteran's Day,

• Thanksgiving Day and Christmas Day.

* Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your_Retirement_System.mp4) to give you more detailed information about their system

• Teacher's Retirement System of Louisiana (www.trsl.org),

• Louisiana School Employees Retirement System (www.lsers.net), among others

  01

  Please describe any experience you may have with Unemployment Insurance.

  02

  Please describe any investigation experience you have.

  03

  Rate your ability to drive results based on our definition: The ability to identify important goals and work to achieve them.

• 1= I have no experience and/or am uncomfortable driving results

• 2= I have limited experience or require assistance to drive results

• 3= I can drive results

• 4= I can drive results and help others improve their ability to drive results

  04

  Explain your rating by providing specific and relevant examples in the box below.

  05

  Rate your ability to make accurate judgments based on our definition: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.

• 1= I have no experience and/or am uncomfortable making accurate judgments

• 2= I have limited experience or require assistance to make accurate judgments

• 3= I can make accurate judgments

• 4= I can make accurate judgments and help others improve their ability to make accurate judgments

  06

  Explain your rating by providing specific and relevant examples in the box below.

  07

  Rate your ability to think critically based on our definition: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.

• 1= I have no experience and/or am uncomfortable thinking critically

• 2= I have limited experience or require assistance to think critically

• 3= I can think critically

• 4= I can think critically and help others improve their ability to think critically

  08

  Explain your rating by providing specific and relevant examples in the box below.

  Required Question

Agency

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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