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Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As a Clinical Systems Analysts, you will participate in the design, development, implementation, modification, and evaluation of healthcare systems, recommend automated and manual solutions to enhance system functionality, and participate in project teams associated with the development and implementation of clinical systems.

The ideal future caregiver is someone who:

• Is familiar with the processes and procedures related to health care regulatory agencies.

• Has experience working with Epic.

• Can schedule and manage tasks effectively.

• Thrives working remotely.

By taking this opportunity, you will become part of a team of Analysts that are knowledgeable in application build and workflows and are eager to assist each other in building their technical skills, clinical workflow understanding, customer base contacts, and onboarding to ITD. While working remotely, you will advance your career into various levels of Analyst roles, such as Lead or Senior roles, and learn about multiple Epic applications.

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

Responsibilities:

• Coordinates on-site systems administration and support activities.

• Interacts with end-users as required to assist in problem definition and system design.

• Coordinates and conducts education and end-user training programs to assure systems are utilized as designed.

• Develops end-user documentation or a permanent reference for clear, concise information.

• Develops end-user documentation or a permanent reference for clear, concise information.

• Assists with system build, data validation and system testing.

• Other duties as assigned.

Education:

• Bachelor's Degree and demonstrated leadership skills required.

• Master's Degree preferred.

Certifications:

• Experience typically supported by license in a medically related field.

• Technical certification may be required.

• ITIL Foundation certification required within 6 months of position start date.

Complexity of Work:

• Strong analytical, critical thinking and communication skills are required.

• Excellent at problem solving and relationship building.

Work Experience:

• Five years of hospital or major medical center clinical experience or three years of recent experience implementing and supporting a major clinical information system.

• Additional relevant years of experience may offset Bachelor's Degree.

Preferred Qualifications:

• EPIC Certification and/or Phoenix Experience

Physical Requirements:

• High degree of dexterity to produce materials on a computer. Requires normal or corrected vision and hearing.

• Verbal communication and sufficient mobility to attend clinical meetings throughout the organization.

• Required to be available after hours for support by pager and computer dial-in.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

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Pay Range

Minimum hourly: $33.46

Maximum hourly: $51.03

The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities