Job Information
National Plumbing & Heating Supplies Inc. : GENERAL MANAGER in BEAVER FALLS, Pennsylvania
General Manager duties and responsibilities
General Managers assist first-line managers to achieve their goals and also ensure that all teams within a unit are functioning well. Their specific duties and the scope of work of these professionals vary depending on the company and industry they work in, but may include: Plumbing and Heating
- Developing key performance goals and managing the performance of staff
- Creating and implementing strategies for business growth
- Hiring new staff within a department or business unit
- Ensuring that departments or units deliver quality offerings to clients
- Working closely with account managers and other senior staff to retain clients
- Developing new solutions to meet client needs
- Improving internal processes for better productivity
- Overseeing large projects and interpreting performance reports
Managing the budget and monitoring the financial health of a location or business unit
General Manager skills and qualifications
An effective General Manager needs a broad range of industry knowledge and soft skills, which include:
- Keen strategic thinking and planning
- Understanding of budget management and financial monitoring
- Excellent leadership skills, including goal setting, motivating, training and mentorship
- Exceptional interpersonal and communication skills, including writing, speaking and active listening
- Effective conflict resolution and problem-solving skills
- Good organization and time management
- Comfortable in a fast-paced or high-pressure environment
In-depth knowledge of their industry
General Manager experience requirements
Most General Manager candidates have previous relevant experience in the industry (Plumbing and Heating) or a similar company or industry and leadership roles, making them well-trained and ready to begin work with little additional training. Some candidates may have also gained previous experience as a General Manager in a similar company or industry and have applicable knowledge, skills and training. Candidates who are vying for their first General Manager position may have recent experience as an Assistant General Manager, Department Manager or Team Lead.