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VCA Katonah Bedford Veterinary Center is growing and we require a progressive leader to help guide our veterinary technicians and technician assistants. With the assistance of the Hospital Director, and leadership team, the Veterinary Technician Manager will manage and mentor staff, oversee hospital processes and business operations all while ensuring exceptional patient care.

We offer our supervisors monthly training on leadership, human resources, empathy, burnout and compassion fatigue. We also work as a collaborative unit providing you the connectivity of 10 additional specialty hospital supervisor teams to grow, learn, and share information with. Working together to create effective, fulfilled teams, happy healthy hospitals, and overall career satisfaction.

(Please take a moment to view our brief video on life as a veterinary technician with VCA, from a technician’s point of view)

https://vimeo.com/684755121/10c909cbf5

Our specialties include Internal Medicine, Surgery, Oncology, Dermatology, and Emergency and Critical Care, and General Practice. We also have a highly skilled and motivated technical team, and offer a wide range of diagnostics including in-house CT, Ultrasound and Endoscopy, Digital Radiography, Minimally Invasive Surgery, ICU with Telemetry and Oxygen Therapy.

Veterinary Technician Manager Responsibilities:

• Actively assesses employee engagement and satisfaction. Regularly provides employees with opportunities for feedback, personal development and career growth. Collaborates with the Hospital Management team on employee satisfaction initiatives.

• Works collaboratively with Hospital Director, and Medical Leadership on the development, assessment and scheduling of the technician and technician assistant team. Provides feedback regarding improvement and changes in workflow, processes and services.

• Manages Technician Supervisors, Technicians and Technician Assistants in Specialty and Emergency Departments. Assesses staffing needs and ensures that staff are providing the highest quality of medical care while effectively and efficiently meeting hospital standards.

• Develops written, standardized protocols for departments and patient care that provides uniform decision making in handling and caring for patients. Develops detailed training manuals to onboard new staff.

• Has the authority to direct and support associates daily work activities. Has the direct responsibility in hiring, termination, corrective action and performance reviews.

• Supervise the administration and case review of client service and medical complaints.

• Positively represent the hospital and VCA in the professional community and to the general public

Necessary Attributes:

• Associate's degree required. Bachelor's degree preferred.

• Current CVT or ability to transfer license to New York

• 5 years related work experience in veterinary medicine required and 1-3 years supervisory/management experience required

• Demonstrates a strong desire for process improvement and leadership development.

Please take a moment to view our brief video on life as a veterinary technician with VCA from a technician’s point of view.

(Brief video on life as a technician with VCA from a technician point of view)

https://vimeo.com/684755121/10c909cbf5

Compensation: $40 - $45 / hour dependent on skill set, experience and licensure status

What Makes Katonah Bedford Unique?

We are a 24/7/365 Hybrid hospital. Supporting the general practice teams, and offering specialty services such as cardiology, surgery, oncology, and internal medicine. It is the best of both veterinary worlds! Cutting edge medicine coupled with puppy kisses, and kitten love. We are located in Westchester County, and a short train ride into Manhattan, or Greenwich CT, and close to area beaches!

Our hospital leadership team is compassionate and dedicated to your success.

We truly care about the health and wellbeing of our team and often have scheduled masseuse days, and team building activities. We work hard, and play hard too! Our vet tech week is a celebration of your dedication to patient care with contests such as door decorating, games, and speaking everyone’s love language with exceptional meals and treats for all shifts.

The benefits continue to grow:

• Access to the people and financial resources of a large veterinary community

• Free NAVTA Membership & RECOVER Training

• Discounts to Fear Free Certification & VetGirl

• Growth & leadership opportunities

• Medical, Dental & Vision

• Career development programs

• Veterinary Technician education tuition support and scholarships

• $750 continuing education funds for credentialed associates

• Veterinary Technician license reimbursement

• Generous hospital discounts and product discounts

• Employer-paid life, long- and short-term disability insurance

• VTS Path financial, and mentorship support

• Paid vacation and sick time

• Paid parental leave

• 401(k)

• Free mental health resources and wellness subscriptions (Headspace)

• Referral bonuses

• Infertility benefits

• Competitive wage

• Free access to Plumbs , and education platforms such as Vetfolio

Why We Want You!

Candidates must be positive and motivated. The hospital team meets frequently, and your ideas and suggestions are encouraged to help us continue to grow. Our team takes pride in fostering an atmosphere of mutual respect and recognition while being adaptable, goal driven and engaged. We work hard to protect our culture and assure we hire associates that are going to have the determination to rise above obstacles, wear multiple hats and work as a team.

VCA is a community of dedicated professionals that will encourage you to explore everything a Veterinary Technician career has to offer. We create and support an inclusive work environment where you can focus on your career, happiness, and the patients you serve.

Ready to grow with a collaborative and supportive team?

Apply now!

We look forward to getting to know you!

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com