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REI Operations Lead - Bedford, NH (New Store!) in Bedford, New Hampshire

Operations Lead - Bedford, NH (New Store!)

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Posted Date


Job ID


Job Function


REI City


REI State

New Hampshire

REI Location


Remote Eligible


Please visit the Covid-19 Hiring Updates before applying

What's cool about this job

REI is committed to becoming a fully inclusive, antiracist, multicultural organization. To fulfill our brand promise of enabling a life well-lived outside for everyone, we are seeking candidates who demonstrate shared values of diversity, equity, inclusion, and antiracism.

The Retail Operations Lead is the store’s “Swiss Army Knife”. You will interact with the store management team and conduct daily administrative duties. Typical duties of the Operations Specialist include:

  • Supports management team with reconciling Multi-cards, Petty Cash, and other expense systems

  • Helps with the review of GL expenses for accuracy

  • Build and maintains files to support efficient store operations, trains Operations staff as needed

  • Handles store communications, maintains bulletin boards, calendars, and other communication areas

  • Manages office supply inventory within assigned budget

  • Administers Pro Deal program, communicates with vendors and employees, monitors guidelines compliance

  • Facilitates hiring, processes HR documentation, maintains review and anniversary dates, employee files, payroll entry, and attendance tracking

  • Coordinates Safety Committee and Product Quality Issues and ensures store is following Loss Prevention standards

Bring your passion and expertise

Operations Leads are champions of the REI brand. They are organized and love solving any problem that arises. They embrace ambiguity! These are the qualities we look for on our team. Skills that will make for a great Operations Specialist:

  • Experience in a retail or office environment (preferred)

  • Ability to work flexible hours (some evenings and weekends)

  • Demonstrated commitment to quality customer service

  • Shown ability to handle contending priorities

  • Shown ability to show attention to detail

  • Effective communication skills - clear, concise and positive.

REI hires, trains, and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We remain deeply committed to making the Co-op a place where everyone can feel safe and be themselves. Join us.

As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.

The pay for this role is: $19.90 - $23.40 per hour.

At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.



With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.



REI is an Equal Opportunity Employer

Retail Posting Range

$19.90 - $23.40 per hour