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Citigroup Business Risk & Controls Group Manager in Belfast, United Kingdom

About the team

This is an exciting opportunity to be part of a growing team in Belfast as part of Citi’s Services \ Treasury & Trade Solutions (TTS) business. The team supports TTS’ Managers Control Assessment (MCA), which is Citi’s risk management methodology. Among other services, the team reporting to this role delivers centralized monitoring / testing of controls’ performance as well as guidance, reporting, and enhancement of controls design and related activities.

The role reports to the Centralized Testing and Reporting Team Lead based in Citi’s Global Headquarters in New York City. This position will be at the Senior Vice President (C14) Level and will have three-four, direct reports. There is a lot of interest and buy-in to the success of this team across TTS, so the potential for growth of this team and the subsequent opportunities for career development are excellent.

About the role

The Business Risk Group Manager is accountable for management of complex / critical / large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Generally accountable for delivery of a full range of services to one or more businesses / geographies. Excellent communication skills required in order to negotiate internally, often at a senior level. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team, including management of people, to include performance evaluation, compensation, hiring, disciplinary actions and terminations.

The role’s key responsibilities are:

  • Drive MCA monitoring / testing, Issue and Operational Risk Event mapping to controls, control back testing, control and monitoring design improvements, as well as related activities and reporting into systems of record

  • Supervise team's efforts and assist with prioritizing and addressing roadblocks encountered / problem solving

  • Act as a key resource for business and action owners to advise and support on the effective design and implementation of key risk management and control remediations

  • Maintain Assessment Units, Activities, Risks, Controls, and Monitorings within the MCA / GRC tool in compliance with the Citi Operational Risk Policy, procedural requirements and monitoring methodologies

  • Assess and leverage available reporting to identify trends, themes and areas requiring improved controls for stakeholders; ensure that emerging risks identified are socialized and mitigation strategies are in place, producing reports for use of the Countries/Products for quarterly/annual assessments

  • Support management in the review and challenge process, within the FLUs, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution

  • Keep management aware of program requirements through continuous and open communication, by preparing and hosting working groups forums

  • Serve as a key member of the global team leadership, contributing both to the strategy and tactical maintenance / improvement of its people, data, tools, and processes

What you will bring:

  • Significant experience in Compliance, Operational Risk, Legal or other control related function within a financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; previous experience managing staff; extensive experience in area of focus as well as working in / managing within a globally dispersed team

  • Ability to articulate complex problems and solutions through concise and clear messaging – both verbal and in writing

  • Good interpersonal and relationship management skills to be able to support multiple stakeholders with a ‘can do’ collaboration mentality

  • Planning, project management and scheduling skills sufficient to be effective in prioritizing and meeting deadlines

  • Demonstrated ability to work in a fast-paced business environment with a high degree of change and resilience

  • Excellent working knowledge of Microsoft Office, SharePoint, and other database systems

What this role offers you

Aside from the highly competitive benefits that Citi already offers, this role will give you:

The chance to be part of a flexible team that values its people, encourages ownership of your work, wants to hear your ideas, values diversity and where you can feel confident that you can bring your whole self to work.

The opportunity to learn about Citi’s key Risk and Control processes. Risk and Control is a growing focus area in Financial Services and the growth in this area across Citi is rapid at the moment.

Career development prospects as the team grows in the coming years – we are creating a sustainable team with career pathways for those who demonstrate their contribution to our success.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

  • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

  • A discretional annual performance related bonus

  • Private medical insurance packages to suit your personal circumstances

  • Employee Assistance Program

  • Pension Plan

  • Paid Parental Leave

  • Special discounts for employees, family, and friends

  • Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.


Job Family Group:

Risk Management


Job Family:

Business Risk & Control


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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