Job Information
T-Mobile USA, Inc Group Project Manager REQ262285 in Bellevue, Washington
Be unstoppable with us! T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop! Job Overview This role will lead the programs (either technical or enterprise wide business initiatives), which may consist of multiple tiered sophisticated projects with high visibility, bold schedules, and requiring significant negotiation to balance the needs of multiple collaborators and achieve specific business goals or objectives for the Enterprise. Viewed by leadership as a trusted advisor/consultant who applies in depth industry, business and/or technical knowledge and Program/Project Management expertise to lead and deliver capabilities that are key the company's success. This position leads enterprise wide programs that provide leading edge business technology solutions, product innovations and/or world-class technical infrastructure. This position requires a broad technology background and a shown leadership track record. This position will lead work using standard project management methodologies, processes/procedures - projects have clear start/end dates; specific workforce resource allocations; budgets and are clearly identified as a "project" by the business. Job Responsibilities: Assembles key players on the project team and nurtures internal working relationships across the enterprise which fosters the development of cross functional teamwork. Delegates project responsibilities and task interfaces, advises, motivates and manages the project work and resources involved within the project. Ensures timely activity, integration and efficiency of technical support and administers efficient use of resources to meet requirements with clear identification of task completion. Question ambiguous responsibilities and manage conflicts to an early resolution and customer concern of any unresolved issues. Plays a support role with technical solutions ensuring all groups' responsibilities are included, leading very closely with the technical leaders to ensure alignment. Manages Project Management functional scope and schedule. Provides oversight of management and allocation of personnel and resources to projects. Resolves resource conflicts and priorities. Is accountable for and directs others in creation of all project communications. Directs others in the facilitation of team and project meetings. Leads and develops definition and measurement of success metrics to objectively quantify project success. Ensures that project execution aligns with approved methodology. Ensures that overall program in managed to strategic dates. Identifies potential risks across a broad number of individual projects and programs and establishes communications and mitigations to address them. Communicates risks in clear business terms and technical terms and provides clear messaging and solution options at a senior leader and executive level in both planned and as hoc scenarios. Understands what is important to different collaborators in the business and ensures that their interests are protected as well as the overall program objective through project planning and execution. Serves as a higher-level escalation point for project issues. Works with Director and above level peers to resolve cross-functional project issues. Defines scopes of Programs. Incorporates strategic factors into Program/Project Scope and recommendations. Influences and leads the factors that inspire change and scope. Can run and help others to understand the implications of change including legitimate scope shift. Leads cross-functional or multi-team effort in defining