Job Information
Sunrise Transportation Assistant General Manager in Bellwood, Illinois
Job Title: Assistant General Manager – Sunrise Bus Transportation
Overview:
As an Assistant General Manager in our school bus driver transportation company, you will play a crucial role in assisting the General Manager in the efficient and effective operation of our transportation services. You will be responsible for overseeing various aspects of our operations, including driver management, route planning, safety compliance, and customer service. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for ensuring the safety and satisfaction of our passengers.
Key Responsibilities:
Driver Management:
Supervise and support a team of school bus drivers, including recruitment, training, scheduling, and performance management.
Conduct regular driver meetings to communicate company policies, procedures, and updates.
Ensure that drivers adhere to safety regulations, traffic laws, and company policies while operating vehicles.
Route Planning and Optimization:
Assist in the development and optimization of school bus routes to ensure timely and efficient transportation of students.
Monitor route performance and make adjustments as needed to improve efficiency and minimize delays.
Coordinate with general manger to address route-related issues and concerns with school administration.
Safety and Compliance:
Implement and enforce safety protocols and procedures to ensure the well-being of passengers, drivers, and other road users.
Conduct regular inspections of vehicles to ensure compliance with safety standards and regulations, working alongside the shop manager.
Stay up to date on relevant regulations and requirements governing school bus transportation and ensure compliance at all times.
Customer Service:
Serve as a point of contact for parents, school administrators, and other stakeholders regarding transportation-related inquiries, concerns, and feedback.
Address customer complaints and issues in a timely and professional manner, striving to achieve high levels of customer satisfaction.
Work closely with the General Manager to develop and implement initiatives to enhance the overall customer experience.
Administrative Duties:
Assist in budget planning and management, including monitoring expenses, analyzing costs, and identifying areas for cost-saving measures, by direction of the general manager.
Maintain accurate records and documentation related to driver activities, vehicle maintenance, and other operational aspects.
Prepare reports and presentations for senior management, providing insights into key performance indicators and operational metrics.
Qualifications:
Bachelor’s degree in business administration, Transportation Management, or a related field (preferred).
Previous experience in transportation management, preferably in a school bus driver transportation company.
Strong leadership and managerial skills, with the ability to motivate and supervise a team effectively.
Excellent communication and interpersonal abilities, with a customer-focused mindset.
Sound knowledge of safety regulations and compliance requirements related to school bus transportation.
Proficiency in Microsoft Office Suite and transportation management software.
Working Conditions:
This position may require occasional evening or weekend work, especially during the start and end of the school year.
The role may involve occasional travel between school sites and transportation facilities.
The Assistant General Manager will primarily work in an office environment but may also spend time in the field overseeing operations and interacting with drivers and customers.
Sunrise Transportation is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We encourage individuals from all backgrounds to apply.