Job Information
Walmart (USA) Manager, Data Analytics & Project Management in Bentonville, Arkansas
Position Summary...
What you'll do...
What you'll do...
Be an essential part of the team re-inventing Returns for Retail. Combining the scale only Walmart can deliver, augmented with the technology and services you will help bring to life, we are powering world-class experiences and solutions for our customers and associates. Solve problems, deliver insight, and build applications that will power the best E2E capabilities Retail has seen.
From building next-gen CX, this role has a lot of great problems to solve and tremendous value to add.
You will make an impact by:
Fostering a high-performance culture, delivering multiple projects, priorities in a fast-paced environment.
Deliver key data-driven business insights, working with cross-functional partners to identify opportunities that drive business / product strategy.
Utilize Key Performance Indicators, in close partnership with vertical pods (product, tech, design, operations), to identify gaps in process and product design and to create new user experiences.
Collaborate with key stakeholders to manage the corporate return policy and to root cause pain points along the return customer journey.
You will sweep us off our feet if you:
Are customer-obsessed and have led projects that significantly improved customer experience in a given vertical.
Managed multiple projects simultaneously to keep teams organized and on track against key delivery dates to drive associate and customer impact.
Organized and developed systemic ways of helping key stakeholders through complex change management to meet critical deadlines.
Answered complex business questions via incomplete data to enable business and product owners to make critical decisions.
Drove understanding of customers and their interaction with products, through in-depth analyses of user behavior and engagement
What you'll bring:
Project management skills
Analytical skills
Related industry experience (for example, retail, merchandising, eCommerce)
Experience in a customer service role (e.g., contact center, customer service desk, help desk)
Proficiency in ServiceNow, Jira, Microsoft Project or other project management tools
Strong communicator
Excellent time management skills
Can effectively synthesize, visualize, and communicate ideas to others
Storytelling using data
Cross functional leadership
Ability to work in a matrixed organization
Capable of handling ambiguity and turning chaos into order
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position.
Bachelor's Degree or equivalent work experience in Business, Communications, Marketing, Psychology, Sociology, Statistics, Economics, Analytics, or related fields.
2+ years' experience project management or 4+ years in project management without a 4-yr degree.
Proficiency using Microsoft Office tools including Excel, Word, PowerPoint and Outlook
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
About Walmart E2E
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart E2E. We're a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices .
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart .
The annual salary range for this position is $80,000.00-$155,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications
Bachelor's degree in Mathematics, Engineering, Economics, Computer Science, or related field and 2 years' experience conducting mathematical or statistical research, analysis and modeling intelligence, corporate security, or related area OR 4 years' experience conducting mathematical or statistical research, analysis and modeling intelligence, corporate security, or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Business analysis and reporting, Microsoft Office, Statistical modeling software
Primary Location...
2501 Se J St, Ste A, Bentonville, AR 72716-3724, United States of America
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
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