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Amazon Web Services Fraud Program Manager, AWS Fraud Prevention in Berlin, Germany

Description

Job summary

AWS has the most services and more features within those services, than any other cloud provider - from infrastructure technologies like compute, storage, and databases - to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. The AWS Platform team sustains over 750 million transactions per second and is always innovating with the customer in mind.

Would you like to join the team that protects the global AWS platform from fraud? Do you enjoy thinking like a fraudster and using your technical skills to help detect & mitigate AWS accounts from being compromised? If so, AWS Fraud Prevention has an exciting opportunity for you.

Key job responsibilities

We're looking for an experienced Program Manager who can prioritize well, communicate clearly, and who has a consistent track record of delivery. You must be proactive in removing roadblocks, always looking for ways to innovate and operate more efficiently, and able to handle multiple competing priorities in a fast-paced environment. You'll need to influence internal and external stakeholders that are spread across the world, and be able to effectively rally support for your initiatives.

As the Program Manager your responsibilities will include:

  • Manage complex and multi-faceted programs and drive projects through completion

  • Work closely with Data Analysts and Scientists to identify and mitigate new fraud trends

  • Lead engagements with service teams across AWS to integrate them with fraud workflows

  • Assist in developing the strategy of the fraud response team and drive its execution

  • Triage inquiries from internal and external stakeholders and partner with the team to deliver results

  • Develop measurable benchmarks and reporting to evaluate team direction and progress

About the team

The AWS Fraud Prevention Compromise vertical is responsible for detecting & mitigating AWS account compromise. You’ll be part of a team of Data Scientists, Investigations Analysts, and Technical & non-Technical Program Managers. The team’s goal is to identify and neutralize fraudsters from compromising AWS customers’ accounts.

Our team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.

We have a formal mentor search application that lets you find a mentor that works best for you. Your manager can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.

BASIC QUALIFICATIONS

  • Several years of program or product management experience

  • Ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities

  • Experience creating and/or improving operational processes across teams

  • Experience communicating with technical and non-technical stakeholders at all levels across multiple business units

PREFERRED QUALIFICATIONS

  • Excellent verbal and written communication skills.

  • Excellent interpersonal skills and proven ability to influence cross-functional teams

  • Familiarity with AWS technologies (EC2, CloudTrail, S3, Lambda, DynamoDB, RDS, etc.)

  • Experience working with Data Science teams

  • Knowledge of database technologies

  • Basic SQL skills

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a ''perfect' candidate.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

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