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Marriott SrDir-Supplier Diversity in Bethesda, Maryland

Job Number 22099709

Job Category Rooms & Guest Services Operations

Location Marriott International HQ, 10400 Fernwood Road, Bethesda, Maryland, United States

Brand Corporate

Schedule Full-Time

Relocation? N

Position Type Management

Located Remotely? Y

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

 JOB SUMMARY

The Sustainability and Supplier Diversity department at Marriott International is responsible for creating the strategy, developing programs to support the strategy, and implementing those programs across Marriott International’s global portfolio of hotels. In addition, this department leads the company’s reporting on ESG (Environmental, Social, and Governance).

The Senior Director, Supplier Diversity, is a member of the Sustainability and Supplier Diversity department within the Global

Operations (GO) division. The position will report to the Vice President, Global Operations, Sustainability and Supplier Diversity. This position functions as the global business leader for supplier diversity, providing expertise, strategic direction, and insight, while driving successful initiatives and continuous improvement of the company’s supplier diversity platform, globally.

The Senior Director will provide day-to-day management of all aspects of the supplier diversity platform including communication (internal and external), financial analysis of diverse spend, utilization of various tier 1 and tier 2 platforms, development of training, managing partnerships with key organizations, engaging with diverse suppliers, and delivering progress against goals and supplier diversity strategies for the company.

Specifically, this position will provide leadership and direction in four core Supplier Diversity areas:

  1. Domestic and Global Strategy

  2. Internal and External Communication

  3. Initiatives and Partnerships

  4. Reporting and Analytics

CANDIDATE PROFILE

Education and Experience

Required Education:

4-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management,

Procurement, or related major

Required Experience:

  • 8+ years of experience in supplier diversity, hospitality, or business consulting

  • Proven track record of relationship building with diverse suppliers

  • Expertise and proven track record in managing complex, multifunctional initiatives

  • Experience in developing global strategy and successfully implementing in a complex organization

  • Excellent leadership, collaboration, and relationship-building skills

  • Strong negotiating, influencing and creative, innovative problem resolution skills

  • Proven ability to effectively prioritize and execute multiple projects and tasks in a high-pressure environment within budgets and timelines.

  • Strong financial and analytical skills, including strong attention to detail

  • Proven presentation and facilitation skills

  • Exceptional communicator, both written and verbal, including comfort presenting to small and large audiences ▪ Expertise with MS Office Suite, with focus on Excel.

  • Ability to travel domestically and internationally up to 20% of the time.

Preferred Experience:

  • Existing relationships with supplier diversity nonprofit organizations such as NMSDC, WBENC, NGLCC, Disability: IN and WEConnect International

  • Understanding of hotel operations

  • Strong knowledge of the competitive landscape and ability to remain current with industry trends ▪ Connected to discipline-related forums

  • Knowledge of business environment, service requirements, and culture

  • Highly adaptable with the ability to effectively adjust to changes in business priorities

  • Ability to articulate concepts clearly and in a compelling way

  • Ability to influence without having direct control

CORE WORK ACTIVITIES

Domestic and Global Strategy:

  • Functions as the worldwide ambassador of the 25+ year old supplier diversity program and specifically provides leadership and direction on all matters of supplier diversity; ensures the program’s policies and processes are continually developed, revised, and implemented

  • Establishes organizational goals and guides procurement centers, continents, and other pertinent stakeholders in goal setting; monitors progress, and supports leadership in recommending and executing action where necessary

  • Develops and maintains key metrics and reporting tools and implements innovative solutions to meet Marriott’s supplier diversity needs around the globe

  • Helps drive leadership accountability and engagement with supplier diversity initiatives across all procurement centers to ensure continued integration, success, and credibility of the program while being held accountable for the overall program success

  • Monitors and aligns corporate goals (sales, development, brand) and supplier diversity efforts and assures conformance with Marriott business partner objectives

  • Develops a succession plan to ensure sustainment of program and continued growth

  • Establishes standardization wherever possible across all business units to assure consistency and accuracy

  • Delivers field-ready diversity tools, strategic assessments, best practices, and benchmarking to support the needs of the organization

  • Guides company-wide participation in industry-wide supplier diversity events, trade shows, matchmaking events and conferences around the world, including boards and committees with strategic partners

  • Proactively seeks out, identifies, and develops high-potential diverse businesses/enterprises that can provide value and services and/or commodities which are purchased by Marriott, working in alignment with 3rd party supply chain management partners, the Marriott Global Procurement team, and other Marriott contracting departments

  • Builds, maintains, and protects Marriott’s brand equity and reputation among key diverse segments

  • Partners with procurement groups and other contracting organizations, maximizing opportunities to drive positive supplier diversity results

  • Conducts qualitative and quantitative market and vendor research to continually improve Marriott’s supplier diversity program, in collaboration with Avendra and other Marriott contracting organizations

  • Manages supplier diversity inquiries, reviews, and responds to mailbox inquiries appropriately

Internal and External Communication:

  • Clearly communicates strategies, initiatives, and analyses to internal stakeholders and leadership on a regulated schedule

  • Participates on external panels, workshops, and represents the discipline in internal town halls and forums

  • Directly briefs senior leaders for Board-Level meetings and working groups on supplier diversity and adjacent diversity, equity, and inclusion topics

  • Ensures that discipline and company need, and expectations are clearly communicated to NGO partners ▪ Maintains relationships with prospective and contracted suppliers

  • Communicates the strategic value of supplier diversity globally across all levels at to ensure company achieves its strategic product/service, financial, and operational initiatives

  • Champions the supplier diversity recognition program

  • Actively engages Supplier Diversity Champions by communicating short-term and long-term goals and initiatives, as well as opportunities for program enhancements

  • Ensures supplier diversity intranet pages are effective and up-to-date communication mediums

  • Ensures supplier diversity sections on external websites are an effective and up-to-date communication medium

  • Guide company supplier diversity recognition strategy including preparing and reviewing award submissions

  • Support other diversity centers of excellence in award and surveys

  • Engage corporate communications on opportunities to utilize supplier diversity initiative in strategic external communications (LinkedIn Blogs, Press Releases, Media Events)

  • Supports the global diversity leadership as needed

Initiatives and Partnerships:

  • Serves as subject matter expert and content leader through the design, development and implementation of global single and multi-brand supplier diversity programs and initiatives

  • Actively engages industry and internal resources to support the development of programs to deliver competitive advantage across all brands

  • Develops professional relationships in industry organizations and with suppliers to help achieve strategic business outcomes

  • Identifies prospective suppliers based on company needs and provides preliminary vetting

  • Builds relationships with perspective suppliers and facilitates showcase opportunities and stakeholder engagement

  • Identifies and leads match-making opportunities for the company, engaging procurement leaders or other stakeholders in the pre-selection and in-person or virtual matchmaker meetings with suppliers when possible

  • Facilitates relationship with selected NGOs and strengthens partnerships including negotiating partnership dues, sponsorships, and other strategic donations to maximize return on investment

  • Coordinates event/conference logistics, invitations, advertisements, and press releases

  • Attends regular events and meetings hosted by NGOs (most require travel, 90% US/Canada)

  • Educates senior leadership, managers, associates, and global corporate customers on supplier diversity by communicating the rationale, goals, and internal procedures regarding the supplier diversity program respective of each country or continent’s diversity policies.

  • Develops and delivers training forums for Marriott leadership and appropriate external customers, suppliers, and potential suppliers, often adapting to different countries and cultures

  • Keeps abreast of relevant industry, legal, and business trends in various parts of the world as well as Marriott market, products and services, and third-party developments which can impact Marriott’s business and overall supplier diversity strategy

  • Organizes and participates in stakeholder meetings (3rd party procurement partners, NGOs, internal leaders, sales).

  • Actively participate in various Serve 360 leadership advisory entities

  • Identifies opportunities for other internal stakeholders (sales, brand, loyalty, marketing) to leverage existing NGO relationships to advance company objectives

Reporting and Analytics (in partnership with Analyst):

  • Leads supplier diversity Tier I and Tier II reporting, including customer reporting, platform management and 3rd party vendor partnership

  • Manages corporate contribution funding and supplier diversity budgets; makes decisions on annual spend, adjusts, plans, and updates budget accordingly

  • Innovate and improve data collection, analysis and reporting to drive accuracy and consistency

  • Directly liaise with Marriott Business Services on the development of custom supplier diversity queries, reports, enhancements, and other data outputs

  • Actively reviews vendor solutions for supplier diversity data quality assurance, data visualization and other enhanced analytics

  • Aligns companies spend tracking policies and procedures with industry leading practices including but not limited to standards articulated by the Billion Dollar Roundtable, Diversity Inc. & leading NGOs

  • Creates and distributes reports to provide metrics for internal and external stakeholders to include but not limited to diversity leadership councils, Board subcommittee, customers, industry groups and global leaders

  • Collaborate with supplier diversity partners to collect and analyze organization databases which support diverse supplier validation (scrub, notification, system updates)

  • Establish certification verification procedures to ensure formerly diverse vendors are no longer captured in spend reporting

  • Serve as Subject Matter Expert for annual Serve 360 Report completing template and reviews in a timely fashion

MANAGEMENT COMPETENCIES

Leadership

  • Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.

  • Leading Through Vision and Values -Keeps the organization's vision and values at the forefront of employee decision making and action.

  • Managing Change -Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.

  • Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.

  • Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

  • Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.

Managing Execution

  • Building a Successful Team -Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.

  • Strategy Execution – Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.

  • Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

Building Relationships

  • Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.

  • Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

  • Strategic Partnerships -Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives; maintains effective external relations with government, business and industry in respective countries; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed.

Generating Talent and Organizational Capability

  • Developing Others -Supports the development of other’s skills and capabilities so that they can fulfill current or future job/role responsibilities more effectively.

  • Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.

Learning and Applying Professional Expertise

  • Continuous Learning - Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learns through their application.

  • Technical Acumen – Expertly understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations, generate innovative solutions to approach function-specific work challenges, and function as a thought leader in his or her area of expertise.

  • Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.

  • Basic Competencies - Fundamental competencies required for accomplishing basic work activities. o Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).

  • Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.

  • Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.

  • Reading Comprehension - Understands written sentences and paragraphs in work related documents.

  • Writing - Communicates effectively in writing as appropriate for the needs of the audience.

This position requires proof of full vaccination against COVID-19 prior to the first date of employment, subject to applicable law. If you are offered employment, this requirement must be met by your date of hire, unless a reasonable accommodation request is received and approved.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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