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Description:

One of TEKsystems' long-standing customers, a Fortune 500 company headquartered in Birmingham, AL, is looking for a Sr. Desktop Support technician to join their team. The candidate will (specifically) assume the duties of the Executive Support Technician. The candidate will be responsible for providing "white-glove" support to the company's executives. Technically, this person will be responsible for Windows 10/11 OS, the GoogleSuite (Gsuite), and the main Microsoft Office apps, Word, Excel and Powerpoint. The client uses Zscaler for VPN client and web filtering. From a hardware standpoint, there's a mix of HP (firefly and Zbooks) and Surface Pros, Iphones, etc. A big plus would be any experience setting up conference rooms with TVs, videoconferencing and displays, webcams, etc. Due to the nature of this role, soft skills are paramount. The expectation is for this candidate to mesh with the executives and not butt heads, show resistance or friction of any kind. No matter what. Fast response times while not acting anxious. The ideal candidate will have a proactive mindset; ie if they see an issue or multiple issues, then look for ways to improve without those same issues arising again. The client loves people who will add to the culture and think/act like an owner or an integral, long-term member of the organization.

Skills:

Desktop, Troubleshooting, Windows 10, Executive support, Active directory, Customer service, Iphone, Ipad, Hardware, Imaging, Windows os, End user support, Technical support, Deployment

Top Skills Details:

Desktop,Troubleshooting,Windows 10,Executive support,Active directory,Customer service,Iphone,Ipad,Hardware,Imaging,Windows os

Additional Skills & Qualifications:

Due to the executive support nature of this role, the position is expected to be onsite 100%, however company culture is certainly flexible for things that arise personally/family as there are 1-2 team members that will serve as a backup.

Experience Level:

Expert Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.