Job Information
Penn National Gaming Security Officer I in Black Hawk, Colorado
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
Starting pay $18.00/hr. plus experiential increases
Adheres to departmental and company policies and procedures regarding guest service standards.
Provides a safe, secure, and comfortable environment for all guests and team members.
Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns. May include uneven, incline, decline surfaces, and stairs.
Escorts and transports funds for table fills, slots and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies and or cleaning personnel.
Maintains strict confidentiality and professionalism in all company matters.
Operates security dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center.
Provides superior guest experience through consistent, positive interaction.
May be required to assist with property incidents acting as a first responder to include but not limited to, guest medicals and intoxicated patrons, obtaining guest information on security related incidents that may occur on company property.
Ability to lift and carry up to 50 lbs.
Knowledgeable of applicable state laws and gaming regulations.
Ability to patrol by foot and/or stand long periods of time (6-8 hours) while verifying identification credentials to prevent underage access to gaming areas.
This is a uniformed position, which requires that team member’s comply with Ameristar uniform appearance standards while on duty.
Ameristar Casino Resort Spa offers Team Members:
Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)
$1,500 Retention bonus offered for all newly hired hourly positions - Apply, Interview, and Start before March 31, 2023 and get $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date)
Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
Free Costco or Sam’s Club membership after 90 days of employment
$700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer applicants that are hired now through March 31, 2023.
Discounted bus tickets
Non-Accrued Additional Time Off – Apply, Interview, and Start before March 31, 2023 and start with 80 hours for FT, and 40 hours for PT for immediate use (Non-Accrued Additional Time Off pay must be used within one year from the date of hire/grant date)
Hot meal served by the Leadership team once a month
20% discount for Starbucks, Ara Spa, and all food outlets
100% Colorado Gaming License reimbursement after 90 days of employment
Hotel discounts available at all 43 PENN properties, plus discounts on goods and services (including Barstool merch)
Education reimbursement program and Annual Scholarship Program
Career development opportunities
Required Knowledge and Skills
Written and verbal communication skills.
Knowledgeable of applicable state laws and gaming regulations.
Knowledgeable in security protocol and SOP’s.
Ability to sustain a high level of confidentiality and professionalism. Required Natural Behaviors
Able to provide a superior guest experience.
Ability to maintain a high level of energy and take a proactive approach to dealing with issues.
Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
Able to work entire shift in team environment. Required Education and Work Experience
High School Diploma or equivalent required.
Previous experience in a guest service-related field required.
Ability to obtain and maintain a valid Driver’s License and operate company vehicles as needed is preferred, but not required.
Ability to obtain and maintain a CPR certification. Licensing and Certifications Required
MUST be able to obtain/maintain Colorado Support Gaming license : https://sbg.colorado.gov/gaming-support-license
CPR Certification
TIPS Certification
- Important Notice this job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. Based on business needs or guest service objectives, the incumbent in this position may be asked to perform other duties in addition to those listed above.
We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, online gaming via Barstool Sportsbook and theScore |BET.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
Starting at $18.00 per hour
Job/Display ID: 2023-105129
External Company URL: http://www.pennentertainment.com/
Street: 111 Richman Street