ICON Clinical Research Engagement Lead - Pharma - Managed Markets - Brand Analytics in Blue Bell, Pennsylvania
ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations. With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life. Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.
Healthcare Intelligence Experts.
Symphony Health, part of the ICON plc family, is a team of curious thinkers and intellectual problem solvers driving the healthcare data industry forward. We leverage our large, integrated healthcare data repository and our analytic expertise to build customized, agile data solutions which answer the questions our clients -- life science manufacturers, payers, and providers -- have today, as well as those they'll have tomorrow. Together, we can help patients get the right drugs at the right times.
The Engagement Lead is an exciting opportunity to join The Symphony Consulting practice. The Symphony Consulting practice works with pharmaceutical and biotechnology clients to address a wide range of business issues including market analyses, strategy development and business planning.
Projects include: portfolio/franchise/brand strategy, new product planning, pricing and reimbursement strategies; life cycle management; resource allocation and promotional effectiveness.
What will you do?
Essential Duties and Responsibilities:
Responsible for engagement, delivery quality and customer satisfaction by structuring and managing engagement from inception to completion
Demonstrates excellent executive poise, presence, and relevance to executive leadership, up to the levels of CEO, CxO, at the world's premier Pharmaceutical and Healthcare companies
Application of strategy and consulting best practices
Primary focus on solving strategic and tactical sales and marketing issues across life science, biotechnology, and healthcare industries (including familiarity with leveraging Payers, Provider and Patient data as applied to one or more aspects of Commercial Effectiveness including Sales Force Optimization, Marketing Effectiveness, Managed Care or Patient Centric Analytics)
Knowledge of advanced analytics and market research and ability to blend consulting, analytics and technology to help healthcare and pharma companies improve the ROI of their sales and marketing
Working in highly collaborative environment with other internal business units and using Symphony Health proprietary data and methodologies for custom analytics and as need (key areas of internal interface include Technology, Business Development, Client Solutions Teams and other Practice areas)
Responsibilities are broadly defined and are expected to increase as quickly as aptitude is demonstrated
Leverage analytical, creative and interpersonal skills to delivery strategic consulting services
Lead cross-functional project teams that deliver high-quality marketing and sales strategy projects to clients * Interpret and processes quantitative research and unstructured problem solving skills and/or advanced quantitative analytics skills
Ability to assume complete ownership of significant projects while at the same time being a part of and leading a close knit team is essential
Manage multiple projects simultaneously; consultants must organize own tasks and schedules in carrying out substantial business analyses and delivering high quality, client-ready work
Demonstrate considerable poise and business maturity to perform effectively and add value in the client environment, as our clients are often large, complex systems
Responsible for deriving insight from the analyses of complex data sates and development of a compelling and persuasive storyline and strategic recommendations for senior management
Responsible for leading client presentations and post-delivery follow ups to ensure client satisfaction Client Management
Managing internal stakeholders involved in executing/delivering project work
Work at all levels and across all client functions
Contribute to new business development and strengthening of client base
Manage presentations and proposal preparation process
Relationship management with clients purchasing large and recurring services Consulting and Innovation
Demonstrate a high level of ability to think strategically and lead initiatives to increase awareness and build credibility
Strong analytical skills to strategically address the full range of client issues towards commercial and marketing effectiveness
Contribute to innovation efforts across solutions that enhance the efficiency, client experience and overall engagement Project Management
Manage multiple consulting projects of varying complexity and multiple internal/external stakeholders
Ensure on-time and on-budget delivery for clients
Exhibit Leverage internal project management tools to assess project profitability Operational
Establish processes to support timely and delivery operational excellence
Validate scope, conduct project kickoff and satisfaction discussion with stakeholders
Review client deliverables to ensure they meet all client acceptance criteria
Support the development of client proposal Organization
Lead, mentor and "grow" the individuals within the Consulting Analytics team
Develop strong, positive cross organization relationships with internal groups and ensure collaboration with all functions in the organization
What do you have?
Bachelor's Degree in Life Sciences, Engineering (Biomedical or other focus), Business Analytics, Business Management, Economics, or related field; MBA or other healthcare-related graduate degree preferred
6+ years relevant experience from the Life Science industry
Strong understand on secondary data sets and analytics
Pharmaceutical or biopharmaceutical marketing or market research experience desirable
Industry relevant consulting experience is preferred
Strong knowledge of and application of pharmaceutical research resources
Familiarity working with/across the range of Commercial Pharma stakeholders
Understanding of market/financial analysis in context of life sciences business needs
Strong understanding and ability to develop and interpret quantitative models
Excellent organizational skills and ability to deliver on deadlines
Highly analytical and strategic problem solver
Ability to adapt and learn quickly * Demonstrated proficiency in storytelling and creating compelling visuals for project delivery
Ability to assume ownership of significant portions of tasks while at the same time being a part of and/or leading a close knit team * Strong project management experience
Demonstrated proficiency in Microsoft tools such as Excel and PowerPoint
Basic understanding and experience with leveraging coding and programming such as SQL, SAS and R
ICON Clinical Research
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