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Description:

This position is part of a Service Desk team responsible for:

• Answering incoming phone calls within 60 seconds

• Responding to emails (majority of requests are through email) within one hour

• Providing support for the client rollout of new financial applications as well as wide-ranging IT remote support for client end users using Microsoft 365

Skills:

Help desk, Support, Help desk support, Troubleshooting, Service desk, Windows 10, Windows, Technical support, Servicenow, Application support, Customer service, Phone support

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.