Job Information
State of Massachusetts Business Operations Intern in Boston, Massachusetts
About Us The Executive Office of Technology Services and Security (EOTSS) is the state’s lead office for information technology. We provide enterprise level information technology services including network management and security; computer operations; application hosting; desktop provisioning and management; and modern and responsive digital services to 40,000 internal stakeholders plus the residents, business owners and visitors to the Commonwealth of Massachusetts. About the Role Under Chief Engagement Officer’s leadership, the Engagement Portfolio offers a diverse range of services, including video production, data visualization, strategy consulting, customer engagement, and municipal cybersecurity training. In addition to the content and user experience on mass.gov, the Engagement Portfolio also includes the state’s GIS Office, the Interoperable Communications Bureau, and the newly created Digital Accessibility and Equity Governance Board. We're looking to hire a Business Operations Internto support the day-to-day operational and financial management of the various units in the Engagement Portfolio. The candidate will work with our Business Operations Manager to support our business processes, collaborate with various departments inside and outside of the Engagement Portfolio, and assist in the development of internal operational documentation and standard operating procedures. The primary work location for this role will be atOne Ashburton Place, Boston, Massachusetts 02108. The work schedule for this position isMonday through Friday, 9AM to 5PM EST.This position would be expected to follow ahybrid model of reportingto work that combines in-office workdays and work from home days as needed. // /All offers of employment into this position are conditional and subject to passing: a Massachusetts Criminal Background Check (CORI); a security clearance (fingerprinting) consistent with IRS and/or public safety requirements; and security training. /// / / Preferred Qualifications * Provide daily operational support for procurement and purchasing functions. * Support with business process modeling and workflow optimization, particularly in the domain of project information and project data. * Analyze existing project management processes and identify areas for improvement and optimization. * Collaborate with cross-functional teams to understand current project workflows and reporting systems. * Develop comprehensive documentation and visual representations outlining current processes and proposed improvements. * Direct experience working with vendors and purchasing. First consideration will be given to those applicants that apply within the first 14 days. Please see Preferred Qualifications. *Comprehensive Benefits* When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Administrative Services* *Organization: Exec Office of Technology Services and Security *Title: *Business Operations Intern Location: Massachusetts-Boston-1 Ashburton Place Requisition ID: 240003K6