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Supervisor, Community Standards

Salary

$66,981.71 - $100,472.56 Annually

Location

Boynton Beach, FL

Job Type

Full Time

Job Number

2024-0517

Department

Development

Opening Date

05/17/2024

Closing Date

6/17/2024 11:59 PM Eastern

FLSA

Exempt

• Description

• Benefits

• Questions

Purpose of Classification

Highly responsible, management and technical position that provides both administrative and field support to the Community Standards Director in managing the daily operations, including supervision of Community Standards Specialists and Outreach Coordinator(s), facilities and general operations. Demonstrates leadership through setting the example by providing high level customer service and following the divisional and City mission, core values and policies.

Essential Functions

The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Assists with managing the daily operations, including supervision of assigned Community Standards Specialists and Outreach Coordinator(s), attendance tracking, facilities and general operations; determines routine logistical actions and may act on behalf of the Director in his/her absence.

Spends 50% of the shift in the field; conducting joint inspects, sweeping City for violations, conduct ride alongs with staff, etc. The other 50% is spent in the office doing managerial duties and administrative work.

Recommends and assists in interviewing and selecting all new incoming Community Standards Specialists, promotions, and discipline of assigned staff.

Reviews operating procedures to include identifying and analyzing issues and problem-solving; may represent the Director at meetings, conferences, including contacts with outside agencies.

Prioritizes and oversees work and scheduling of assigned Community Standards Specialists; responds to leave requests and ensures accuracy of timesheets in Kronos; prepares annual performance reviews by providing ongoing and formal feedback by documenting as a journal entry in NeoGov.

Organizes, prioritizes, and delegates workload, while monitoring work in progress and inspecting work that is completed. Provides assistance or coverage to other employees as needed.

Provides customer service either directly or through delegation, in person, by phone or by written correspondence. Ensures department/division standards for customer service are met by all employees.

Supervises Specialists deployment and assists others in investigating and responding to unusual or difficult situations and resolving problems and complaints.

Plans and coordinates disaster preparedness for the division to include distribution of supplies, assigning of duties and participating on "Damage Assessment" teams after declared emergencies evaluating structural and property damage.

Composes correspondence, reports, memorandums, forms, etc.; interprets departmental/division administrative and personnel policies and procedures; relays instructions.

Participates in assisting the Community Standards Director in developing, implementing, and maintaining code enforcement policies, priorities, objectives, and goals as it relates to the enforcement of codes and community outreach, and City wide policies, objectives, and goals.

Performs various administrative and reporting duties involving inspection results and reconciliation requirements, e.g., prepares and maintains code enforcement records and reports; collects and analyzes data for departmental reports.

Conducts or attends meetings with other departments, agencies, and/or vendors to develop proposals and contracts.

Conducts scheduled staff and Outreach meetings; creates agendas for such meetings and communicates meeting minutes for such meeting with the entire division.

Attends professional organization functions and provide in-service training utilizing knowledge gained; keep record of assigned Community Standard Specialists and Outreach’s Continuing Education Unit (CEU's) required to maintain current certifications.

Prepares and presents lien reduction cases for special magistrate hearings; prepares and provides photographs, supporting documentation, witness testimony etc.

Responsible for coordinating all Magistrate Board meetings, agendas, case files for all Magistrate cases, including Code, Life Safety, and Chronic Nuisance matters in the absence of the Community Standards Administrative Supervisor.

Perform other related duties and projects as required.

Minimum Qualifications

Bachelor’s Degree in public administration, business administration, criminal justice, construction, civil engineering, architecture, or urban planning or related field and:Three (3) years of experience in customer service, code inspection and/or enforcement or related field; or an equivalent combination of education, training, and experience. Must include a minimum of two (2) years of supervisory experience, or as an Outreach Coordinator. Must possess Florida Association of Code Enforcement (FACE)Level I-II Certifications and acquire Level III within one (1) year of employment or acceptance of this position. Must possess and maintain a valid Florida Driver's License.

External candidates who are otherwise qualified must possess Florida Association of Code Enforcement (FACE) Fundamentals of Code Enforcement Certification, and must obtain FACE Administrative Aspects of Code Enforcement, Legal Issues in Code Enforcement, within twelve (12) months of employment.

PREFFERED QUALIFICATIONS:

Master’s degree in public administration, business administration, fire science, construction, civil engineering, architecture, or urban planning or related field. Five (5) years previous experience, of which two (2) years were working in a supervisory capacity and/or as an Outreach Coordinator or in an equivalent position.

Supplemental Information

COMMUNICATION COMPETENCIES

The ability to clearly communicate Department and City Goals, Policies, Strategic Plans and other key information to employees and peers using multiple communication platforms including e-mail and social media.

Effectively communicates with supervisor, employees, other departments, contractors, engineers, utility companies, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.

Accurately and expeditiously receives and delivers messages and information to the appropriate individuals.

Ability to prepare accurate and thorough written records and reports.

Ability to understand and follow oral and written instructions and to complete assigned tasks with minimal direction.

Ability to understand and quickly and accurately follow brief oral and written instructions on moderately complex matters.

Ability to establish and maintain harmonious working relationships with Supervisor, customers, other employees, other departments, other governmental and regulatory agencies, and the general public as needed.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of City of Boynton Beach municipal code and inspection practices, principles, and procedures.

Knowledge of and the ability to plan, organize, develop, and administer programs and functions for the establishment of code enforcement.

Effectively communicates with employees, other departments, contractors, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, and resolve problems.

Ability to coordinate with and effectively utilize and support the services of other City departments.

Ability to effectively and clearly communicate both orally and in writing.

Ability to lead and manage employees effectively.

Ability to establish and maintain harmonious working relationships with administrative staff, customers, other employees, other departments, other governmental and regulatory agencies, and the general public as needed.

Ability to provide high quality customer service.

Skilled in identifying and creatively resolving complex problems as they arise.

Physical and Sensory Requirements / Environmental Factors

Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (10 pounds). Tasks may involve extended periods of time at a keyboard or work station.

Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, and visual cues or signals. Some tasks require the ability to communicate orally.

Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.

The City of Boynton Beach, Florida, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act (42 U.S. C. 12101 et. seq.), the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others. Requirements are representative of the minimum level of knowledge, skills, and ability.

VETERANS' PREFERENCE :

Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority in the City’s hiring process. Additionally, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements in employment by the City.

The City of Boynton Beach, Florida, is an Equal Opportunity Employer (EEO) and Affirmative Action Employer . All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Personnel Rules, Collective Bargaining Agreements, or bona fide occupational qualifications).

Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if he/she has a physical or mental impairment that substantially limits a major life activity. The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with the ADA, the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others. Requirements are representative of the minimum level of knowledge, skills, and ability.

Full-time employees (those regularly scheduled to work at least 30 hours per week) are eligible for the City's benefit package.

The City of Boynton Beach's comprehensive benefits package includes:

• Student Loan Forgiveness

• Health Insurance

• Dental Insurance

• Vision Care Plan

• Basic Term Life Insurance

• Supplemental Life Insurance

• Dependent Life Insurance

• Accidental Death and

Dismemberment Insurance

• City Pension Plan

• Short Term Disability and other Supplemental Plans

• Long Term Disability Insurance

• Employee Assistance Program

• 457 Savings Plan (three options)

• Paid Annual Leave / Vacation

• Bonus Vacation Hours

• 12 Paid Holidays

• Paid Sick Leave / Family Sick Leave

• Educational Assistance Program *(Depending on budget funding)

• On-site Training Program

• Wellness Program

• Pre-Paid Legal and Identity Theft Protection Plans

• Credit Union

• Tax Deferred 125 Premium Plan

• Flexible Spending Account

• Direct Deposit

• Social Security

Student Loan Forgiveness

Let your City of Boynton Beach employment work for you! Under the U.S. Department of Education’s Public Service Loan Forgiveness (PSLF) program, your student loan balance may be forgiven after you have made 120 qualifying monthly payments while working full-time with a governmental agency. Visit StudentAid.gov/publicservice for more information or to see if you qualify.

Health Insurance

The City pays the entire premium for an eligible employee. The employee may elect to cover a spouse and/or dependent children by paying the applicable premium for the dependent(s).

Dental Insurance

Premiums for eligible employees are paid by the City. Premiums for any covered dependent are paid by the employee with a contribution by the City.

Vision Care Plan

Premiums for eligible employees are paid by the City. Premiums for any covered dependent(s) are paid by the employee.

Life Insurance / Accidental Death and Dismemberment Insurance

The City provides each eligible employee with term life and accidental death insurance.

Supplemental Life Insurance / Supplemental AD&D Insurance

Employees may purchase supplemental term life insurance on an individual-choice basis with premiums based on age. A matching amount of Accidental Death insurance may also be purchased.

Dependent Life Insurance

Employees who select supplemental coverage for themselves may also purchase coverage for their spouse and dependent children.

City Retirement / Pension Plans

The City has pension plans for general employees, police, and firefighters. Each plan is contributory with both the employee and the City contributing to the program.

Supplemental Plans

Supplemental plans provide direct cash payments regardless of any other coverage you may have, and are designed to help fill in any gaps in a medical plan. The employee pays the premiums for these supplemental plans.

Short and Long Term Disability

The City provides Short and Long Term Disability insurance to eligible employees. The plan is designed to cover a disability sustained on or off the job.

Employee Assistance Program (EAP)

The City contracts with an employee assistance program (EAP) to provide employees and their dependents with free, confidential and professional counseling to help resolve personal or family problems.

Deferred Compensation Plans (457 Plans)

The City makes available three deferred compensation plans that the employee may voluntarily contribute to on a tax-deferred basis.

Vacation

All full-time employees accrue time toward paid vacation leave. Accrual begins immediately and vacation may be taken after six months of employment.

Holidays

The City observes12 paid holidays throughout the year.

Sick Leave / Family Sick Leave

Full-time employees accrue one day of sick leave per month. An employee may elect to use up to 5 days per year of accrued sick time for illness in his/her immediate family.

Tuition Assistance*(Depending on available budget funding)

The Tuition Assistance Program reimburses eligible employees for successful completion of approved courses leading to Associate, Bachelor and Master degrees.

Wellness Program

The City offers many wellness activities and programs throughout the year.

Prepaid Legal Services and Identity Theft Protection Plan

Employees may choose to enroll in a prepaid legal service plan and an identity theft protection plan. The employee pays the premiums for these plans.

CreditUnion

All City employees may join the Credit Union of Palm Beach County. In addition to savings and checking accounts, the Credit Union offers different types of loans, investment choices and recreational opportunities.

Section 125 Plan for Health and Dental Premium

Section 125 of the Internal Revenue code allows you to have your dependent coverage premiums deducted before payroll taxes are withheld resulting in tax savings to you.

Flexible Spending Accounts

Employees may participate in flexible spending accounts for reimbursement of medical and/or dependent care expenses.

Direct Deposit

Employees may have their bi-weekly paycheck deposited to the financial institution of their choice.

01

What is your highest level of education?

• High School Diploma or Equivalent

• Some College (No Degree)

• Associate's Degree

• Bachelor's Degree

• Master's Degree

• Doctoral Degree

  02

  Please indicate the specific field(s) of your Bachelor, Master, and/or Doctoral Degree(s) if applicable. If you do not have any of these degrees, please write N/A.

  03

  Do you have the Florida Association of Code Enforcement (FACE) Level I Certification?

• Yes

• No

  04

  Do you have the Florida Association of Code Enforcement (FACE) Level II Certification?

• Yes

• No

• No, but I will obtain my certification within twelve (12) months of employment

  05

  Do you have the Florida Association of Code Enforcement (FACE) Level III Certification?

• Yes

• No

• No, but I will obtain my certification within twelve (12) months of employment

  06

  Do you have the Florida Association of Code Enforcement (FACE) Level IV Certification?

• Yes

• No

• No, but I will obtain my certification within twelve (12) months of employment

  07

  How many years of experience do you have involving customer service, building construction, building inspection or code enforcement?

• I have no experience involving customer service, building construction, building inspection, or code enforcement

• I have less than three (3) years of experience involving customer service, building construction, building inspection, or code enforcement

• I have at least four (4) but less than five (5) years of experience involving customer service, building construction, building inspection or code enforcement

• I have at least five (5) years but less than six (6) years of experience involving customer service, building construction, building inspection, or code enforcement

• I have at least six (6) but less than seven (7) years of experience involving customer service, building construction, building inspection or code enforcement

• I have seven (7) or more years of experience involving customer service, building construction, building inspection or code enforcement

  08

  How many years of experience working in a supervisory capacity, or as an outreach coordinator, or in an equivalent position?

• I have no experience working in a supervisory capacity, or as an outreach coordinator, or in an equivalent position

• I have less than one (1) year of experience working in a supervisory capacity, or as an outreach coordinator, or in an equivalent position

• I have at least one (1) year but less than two (2) years of experience working in a supervisory capacity, or as an outreach coordinator, or in an equivalent position

• I have two (2) or more years of experience working in a supervisory capacity, or as an outreach coordinator, or in an equivalent position

  09

  Do you possess or are your eligible to obtain a valid Florida Driver's License?

• Yes

• No

  Required Question

Agency

City of Boynton Beach

Address

100 E. Ocean Ave

City Hall - Human Resources

Boynton Beach, Florida, 33435

Phone

5617426275

5617426275

Website

http://www.boynton-beach.org

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