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Summary You will serve as an IT PROJECT MANAGER (CUSTOMER SUPPORT) in the Information Technology & Cyber Security (IT&CS) Office, Code 109, in the Puget Sound Naval Shipyard and Intermediate Maintenance Facility (PSNS & IMF) Responsibilities You will present controversial or political observations and findings relating to the effective and efficient use of Information Technology (IT) systems, applications, and information processing to those in the subordinate command or detachment. You will contribute to long range plans for the acquisition, management, delivery and control of information services under the cognizance of PSNS and IMF. You will review, analyze, and assess IT programs for overall compliance with Federal, DOD, Department of the Navy (DON), Naval Sea Systems Command (NAVSEA), and other policies. You will ensure policies and procedures are in place so that information systems are reliable and accessible and defends against unauthorized access to application systems and data. You will participate in strategic planning to support the design and implementation of streamlined processes that take full advantage of IT capabilities utilizing NAVSEA methodologies and tool sets, as required. Requirements Conditions of Employment Qualifications Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-12 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: providing oversight for analyzing, managing, or performing work necessary to plan, design, develop, acquire, document, test, implement, integrate, maintain, or modify systems for solving problems or accomplishing work processes by using Information Technology(IT) systems. Your experience must reflect skill in the following areas: attention to detail, customer service, oral communication, and problem solving. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education Additional Information This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. This position is subject to work an uncommon tour, including nights, weekends, and holidays to meet mission requirements. Overtime or night differential pay and/or unusual duty hours may be required. Temporary promotions may be extended up to 5 years at the discretion of management and in accordance with applicable regulations. Temporary actions taken under this announcement may be made permanent without further competition. Temporary actions taken under this announcement may be terminated at any time before the established not-to-exceed date. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/ Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.