Job Information
Omni Hotels Omni Care Weddings/Events Internship | Summer 2025 in Bretton Woods, New Hampshire
Location
Mount Washington Hotel
As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match.
Job Description
The Omni Care Internship Program is a hands on training opportunity for someone to learn various aspects of the hotel business. This position is a “utility player” who will rotate throughout various departments and positions based upon business need. Omni Care Interns are provided an internship opportunity that will result in acceptance into our LID (Leader in Development) program at the end of the season based upon performance.
Responsibilities
Communication with other Event Concierge team and Managers to ensure a seamless experience
Handles all associated events with Black Swan Reservations, LA Reserve Reservations, Bridal Brunches and Events, Groom's Party Events, WRB Group Resumes, WRB Gift Bag Needs.
Handles local hotel transportation needs for WRB's.
Basic knowledge of hotel departments and purpose in fulfilling guests’ needs
Proactively maintains relationships with local Catering houses, Wedding Venues, Private Clubs and large churches for WRB lead sourcing.
Manage and assist all aspects of hotel events to include day to day coordination
During meetings and conferences, will ensure arrangements are to specifications and ensuring satisfaction by creating memorable experiences
Being proactive in problem resolution, keeping clients advised on current status of events and functions, including items pending that need follow up
Multi-task and prioritize multiple requests and information; time management skills are necessary
Flexible in working various entry level service positions within the property.
Attend to and anticipate guest’s needs.
Demonstrate adaptability and flexibility in scheduling.
Demonstrate excellent teamwork.
Attend Omni Care Internship training and enrichment seminars through the season.
Maintain a clean and safe work environment.
Perform any other duties as assigned by the Operations Leader.
Special projects as assigned by Department Manager
Qualifications
Strong communication skills – both written and verbal required
Strong customer service skills
Previous experience in a customer service position preferred
Willingness to learn and take on different projects
Ability to adapt to changing environments
Must be able to walk, sit, stand, squat, and lean during daily business for extended periods of time.
Ability to work nights, weekends, and holidays
Omni Hotel & Resorts is an Equal Opportunity Employer
Job LocationsUS-NH-Bretton Woods
Posted Date2 weeks ago(10/10/2024 2:39 PM)
Requisition ID 2024-115387
of Openings 1
Category (Portal Searching) Omni Care Internship