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Job Summary

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming our media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to enhance flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

A few reasons why we think you’d love working here:

• Building the future of Disney’s media: DE&E Technologists are designing and building the infrastructure that will power our media, advertising, and distribution businesses for years to come.

• Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.

• Innovation: We develop and implement groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

Engineering Services designs, builds, and sustains technology that powers DE&E Technology’s worldwide content production and distribution platforms. In doing so, they contribute to a series of cross-functional services and technologies, including Quality Assurance, Data Analytics, Software Development, Broadcast Infrastructure, and Networking & Security.

Responsibilities

• Work within a team of technical resources to support the work from the Architectural, Engineering and Operation teams to manage and maintain multi-vendor, multi-protocol enterprise and production networks.

• Ensures 24x7 operational support and maintenance of applications. Support in carrying out security related network engineering tasks and requests as assigned.

• Design, support, analyze, and maintain security infrastructure.Platforms include remote access, network firewalls, next-genfirewalls, web application firewalls, IDS & IPS, and Internet accessprotections such as web filtering and IP reputation services.

• Interacts and communicates with supervisor and peers. Receives and transmits routine information requiring some explanation orinterpretation, typically to members of a single technical team.

• Ability to resolve network and network security issues with a low to moderate degree of complexity while following established procedures or analyzing data to diagnose and identify root causes when necessary, to resolve issues or complete assignments.

• Demonstrates a strong work ethic, initiative and the ability toaggressively and effectively troubleshoot problems and perform root cause analysis.

• Collaborate with the business to understand requirements and how to meet these requirements.

• Responsible for Incident Management ensuring that incidents areeffectively escalated, managed, and resolved with full communication of status, plans, and actions to management and customers.

• Participate on small to medium security application and securityinfrastructure implementation projects and ensure the result conforms to network and security architecture standards.

• Work with technology vendors to assess software and hardware bugs and implement necessary fixes.

• Communicate with both internal and external contacts at a variety of organizational levels to diagnose, explain and resolve problems for both technical and non-technical audiences.

• Troubleshoot daily live content transport and compression delivery issues as they arise.

• Comfort working in a fast-paced, growth environment with minimal direction, delivering under tight deadlines while multitasking, prioritizing projects, and communicating priority updates to team members.

• Able to operate with limited resources, exhibit dispassionate critical thinking, and creatively solve problems. Motivated and inventive, always finds a way forward—eternal optimist with a committed drive for contributing and making a difference.

• Any other duties needed to help achieve business objectives, including monitoring request queue, change control, and participating in an on-call rotation.

Minimum Qualifications

• Bachelor’s degree or greater in field such as Computer Science orInformation Technology AND 3-5 years of technical experience in network, security, or support operations related fields.

• Strong proven hands-on technical experience with technologies and concepts including: zone-based firewalls, web application firewalls,application delivery controllers, remote access solutions, switches, routers, compression hardware and NAT translation hardware.

• Experience and fundamental knowledge of transport, network and internet routing concepts, security policies and peering; specifically, TCP/IP, BGP, IDS/IPS.

• Experience with protocol analysis, transport analysis, network flow analysis, and packet capture devices.

• Comfortable working in a fast paced, dynamic, content driven environment and developing flexible solutions to meet evolving business requirements.

• Possesses strong written and verbal communication skills, with the ability to multitask and manage time effectively to ensure tight deadlines are met.

Preferred Qualifications

• Experience in the media or digital content distribution industries.

• Security certifications (SANS, ISC2, CompTIA, etc.).

• Working understanding of enterprise architecture principles, industrystandards and best practices.

• Knowledge of risk assessment procedures, policy formation, role-based authorization methodologies, authentication technologies andsecurity attack pathologies.

• Experience in scripting with Perl, Python, Ruby, Shell, C or C++.

• Maintain broad skills in multiple technical domains such as server,storage, desktop, security, transport and network infrastructure.

Just like the best ensemble casts of our favorite shows, Hulu embraces diversity and is proud to be an Equal Opportunity Employer.

The hiring range for this position that can be located in New York is $102,500 to $137,500 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Job ID: 10074250

Location: Bristol,Connecticut

Job Posting Company: Disney Entertainment & ESPN Technology

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.