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Purpose: To provide administrative support services to the staff and committees of the MassHire Greater Brockton Workforce Board. Performs a variety of moderately complex clerical tasks and administrative functions that further the mission of the Board. Primary Duties - Serves as initial point of contact for Brockton Area Workforce Investment Board and is responsible for responding to public inquiries with regard to agency purpose, goals, and services; - Screens calls and visitors and manages inquiries as appropriate. - Provides administrative support to all MHGWB staff as needed. - Provides administrative support to Workforce Board committees as directed, dictate thorough and accurate notes for meeting minutes to be posted on website monthly. - Works with staff to enter performance data and other statistical data in MOSES system as directed. - Types correspondence, memoranda, reports, invoices, requisitions, and other material from rough draft, straight copy, or data personally developed according to standard procedures. - Date, Log, and distribute daily incoming mail. Posting and tracking of outgoing mail. - Prepares forms and documents such as plans, proposals, contracts, and purchase orders as necessary. - Responsible for organizing and maintaining up to date files of laws, regulations, policy, and other issuances related to the Workforce Opportunity and Investment Act, and disseminates this information to others as appropriate. - Order and manage office supplies and equipment. - Responsible for inventory management for all purchased equipment through grant funding. - Completes special projects as assigned or required. Preferred Qualifications, Skills, Knowledge, Abilities : - Associate\'s degree in office administration, or related field - Experience in designing and delivering quality improvement administrative systems - Knowledge of state and federal workforce system and regulations - Understanding of the public/nonprofit environment - Ability to take dictation in shorthand Minimum Qualifications: - High School Graduate or equivalent - Working knowledge of office procedures and practices - Ability to compose and type complex memos and letters - Ability to deal effectively with the public, both over the phone and in person - Ability to compile and analyze data for oral and written presentation - Strong customer service orientation - Ability to manage multiple complex projects with competing deadlines - Excellent interpersonal, organizational, and communication skills - Ability to work in a team environment - Excellent proficiency in computer use, specifically Microsoft Office