Job Information
Brockton Hospital Administrative Assistant in Brockton, Massachusetts
Signature Healthcare is Southeastern Massachusetts’ premier local provider of quality, personalized medical services. We are comprised of the award-winning not-for-profit Signature Healthcare Brockton Hospital; Signature Medical Group (SMG), a multi-specialty physician group of more than 150 physicians practicing in 18 ambulatory locations. We believe our distinctive Signature Healthcare team approach is the way healthcare should be: medical professionals across many locations communicating and collaborating, taking advantage of technologies and resources to make a difference in the lives and health of our patients.
Position Summary:
Under the direction of the director of Physical Therapy, supports the day-to-day operational efforts of the Administration area.
Location: 130 Quincy Ave, Brockton, MA
Department: Physical Therapy
This is a full-time flex position
Responsibilities:
To perform this job successfully, an individual must be able to meet expectations relative to the purpose of the position and perform each primary responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, education, experience, and/or ability required to perform this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary responsibilities.
Support the department’s mission and vision.
Coordinate and organize the activities of the director and other department personnel and manages fast paced environment with frequently changing priorities and projects.
Create a variety of correspondence including letters, memos, pivot tables, charts and graphs.
Schedule meetings, send out agenda and review materials. Take minutes when requested. Prepares written inter/intradepartmental correspondence including letters, memorandums, policies, procedures, purchase orders, check requests, and departmental forms as requested.
Maintain disaster/address list and telephone directories
Collect and maintain data driven metrics designed to support the department’s quality program.
Accurately assess issues and classify, compare and contrast data.
Find creative solutions to solve problems that may result in communication barriers.
Embrace the organizations Culture of Safety to ensure a safe working environment for our patients, staff and visitors.
Coordinate department onboarding of new hires & contracted staff including network access requests and department orientation.
Maintain department personnel files including required credentials.
Maintain SigNet department page.
Maintain file room and office supply inventory to ensure adequate supplies.
Actively participates and embraces Lean methodology. Utilizes the tools provided and meets the expectation for all required elements as indicated on the Lean qualification grid.
Participates in daily tiered huddles, effectively manages assigned pillar/s and associated metrics on balance score card and multi-purpose board
Creates a cooperative work environment marked by sharing of ideas, sensitivity to the needs of others, shared visions, and joint efforts to attain organizational goals.
Contributes to other areas in the department and hospital.
Performs other duties as required or assigned.
BASIC KNOWLEDGE/SKILLS/APTITUDE/EXPERIENCE:
High level of initiative, independent judgment, and organizational skills.
Works with frequent interruptions and responds appropriately to unexpected situations.
Interprets a variety of instructions furnished in written, oral, diagram, or schedule forms.
Uses appropriate judgment in communications and actions with patients, physicians, other associates, outside agencies and suppliers.
Demonstrates well-developed interpersonal skills to work in a fast paced environment involving interactions with associates, clients, and patients.
Shows ability to prioritize duties. Adjusts and revises workload as necessary in view of the changing needs of the department.
Education/Experience/Licenses/Technical/Other:
Education: High school diploma or equivalent required.
Experience : At least one year office experience preferred.
Certification/Licensure: N/A
Software/Hardware: N/A
Other: Excellent computer, verbal, and written communication skills required. Light. accurate typing, and some knowledge of business correspondence format required.