Job Information
Institute of Lutheran Theology Information Clerk in BROOKINGS, South Dakota
AREAS OF RESPONSIBILITY:
The Information Clerk for the Center for the Word will develop a thorough knowledge of ILT, its schools, academic programs, and all operations of the Center for the Word to assist with administering the Deans office. The Information Clerk plays a pivotal role in educational administration, focusing on student registration and record-keeping. Responsibilities include:
Managing student records and academic progress tracking.
Implementing effective student registration and record-keeping systems.
Ensuring compliance with academic policies and regulations.
Providing exceptional customer service to students, faculty, and staff.
Assisting in maintaining student records and handling transcript requests.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides administrative support to the Dean, and all Center for the Word Departments by
o Preparing documents
o Scheduling meetings
o Updating records
o Answering phone calls and emails
o Sorting mail
o Maintaining files, and records
o Greeting guests
o Maintaining office supplies
o Tracking and supporting institute wide records management
Remains competent and current by attending professional development courses, software training classes, and courses and/or training sessions as directed by the Assistant to the Dean.
Supports the Center for the Word by performing all other duties as assigned by the Assistant to the Dean.
EDUCATION:
Associates degree in general studies preferred.
EXPERIENCE:
Experience in office administration with similar or related responsibilities preferred.
KNOWLEDGE, SKILLS, ABILITIES:
Knowledge of and facility with the Microsoft 365 software platform.
Excellent organizational and problem-solving skills.
Excellent interpersonal communication skills (face-to-face, phone, and e-mail).
Proficiency in data gathering, summarizing and reporting.
Proficiency in writing clear and correct prose and correspondence.
Ability to work independently as well as collaboratively.
Ability to maintain accurate and well-organized records.
Ability to maintain confidentiality.
Ability to manage detail, manage multiple projects, meet deadlines and work with frequent interruptions.
Ability to acquire new knowledge and develop new skills.