Job Information
Constructive Partnerships Unlimited Shift Supervisors in Brooklyn, New York
Shift Supervisors
Department NYC DHS Sanctuary
Type of Position Full time
Search Location(s) Brooklyn, NY
Apply Now (https://phe.tbe.taleo.net/phe03/ats/careers/v2/applyRequisition?org=CPOFNYS&cws=37&rid=5563)
Job Brief
Shift supervisors will provide and oversee on-site trauma-informed social service delivery at our Sanctuary NYC site.
Shift Worked:
Varied
Weekly Hours:
37.5
FLSA Status:
Exempt
Pay range:
$45,000-$50,000
It is a time of growth at Constructive Partnerships (CP) Unlimited! The Agency recently expanded its constituency to include housing migrants at a Sanctuary Site in Brooklyn. We are a leading non-profit provider of residential, day habilitation, Article 16, vocational, wheelchair, and transport services throughout New York City and the Hudson Valley to people with intellectual and developmental disabilities.
POSITION SUMMARY: Shift supervisors will provide and oversee on-site trauma-informed social service delivery at our Sanctuary NYC site. Working cooperatively with hotel operations and security staff, shift supervisors will welcome and engage asylum-seeking families with children, manage daily social service operations, and provide on the ground support and supervision for Case Managers.
Job Responsibilities:
Supervise teams of 3 to 6 Case Managers.
Oversee social services operations and seamless transitions from one shift to the next.
Provide oversight and review to documentation of services generated by case management staff.
Ensure that case management staff provide culturally sensitive, trauma informed services.
Ensure appropriate Case Manager and Residential Aide coverage and monitor attendance,
Manage crises and disputes as appropriate, generate incident reports, counsel clients and or staff as needed.
Plan and troubleshoot with operations and security staff.
Coordinate interpretation and translation services as needed.
Coordinate on behalf of clients/families with the NYC Department of Education (DOE) as needed.
Coordinate on behalf of clients/families with the Mayor’s Office of Immigration Affairs (MOIA).
Providing coverage for Case Management staff as needed.
Manage and update client rosters.
Job Requirements
Experience supervising case management staff in social services settings, ideally residential programs
Associate Degree required; Bachelor’s degree preferred
Three years of relevant social services experience with people who are vulnerable and have experienced significant trauma
Strong understanding of trauma and how it manifests, as well as experience delivering trauma-informed, culturally sensitive services.
Excellent verbal and written communication skills.
Ability to learn quickly and problem-solve under pressure and within prescribed timelines
Strong organizational and leadership skills
Ability to work independently and manage a team
Working knowledge of immigration laws and procedures.
Strong understanding of child development, child welfare, and education requirements.
Preferred Requirements
Bilingual in Spanish/English