Job Information
Bright Horizons Senior Technical Consultant-Tier 2 Remote in Broomfield, Colorado
The Senior Technical Consultant is the trusted advisor for our clients that will provide technical expertise, implementation guidance, and best practices for deploying eligibility file solutions, including Federated Login. The Senior Technical Consultant is a technical expert for the Implementations team that will work with other team members and collaborate across applicable departments to deliver high quality solutions and outcomes for our clients.
What you will be doing:
Consults with clients on recommended practices and policies for how to best implement eligibility files
Provides technical expertise to assist with solution design, technical specifications, system configuration, testing, and rollout support of the eligibility solutions for client implementations
Collaborates across multiple teams to ensure that functional and technical deliverables are defined well and delivered successfully in support of client launches and post-launch transitions
Works closely with Application Consultants to define client configuration requirements as it pertains to eligibility
Leads the design and development of best practices and standards with other technical consultants to drive adoption and help with adapting business needs
Understands and tracks individual performance metrics to stay on target for each client launch
Ensures that the project artifacts and lessons learned are archived accurately to allow for internal knowledge sharing and investment into the knowledge base
Mentors and supports team members for technical expertise on more complex projects. Adheres to or improves upon the technical standards, supports the onboarding of new clients, and contributes to a shared library of technical solutions
Adheres to the delivery of best practices and standards to support successful outcomes
Ability to work with senior management
An effective verbal and written communicator
Troubleshoot production issues independently and remediate
High standard for Service Delivery, be able to communicate professionally with clients
Proficiency with SQL, database experience SQL Server, Oracle DB...
What we hope you will bring to this role:
Bachelor's Degree in Computer Science or 5 years of related experience in lieu of degree
5 related years of required work experience and hands on work with related technologies (e.g. SQL development, file ETL, SSO (SAML), SSIS (SQL Server Integration Service), HTML, and Software required
Additional Job Requirements
External/internal implementation project background preferred
Strong analytical skills and critical thinking to analyze problems, document needs, and communicate these needs to a variety of audiences
Demonstrated ownership with driving process improvements and greater standards across projects
Ability and desire to mentor team members and establish a standard of excellence for the delivery of the technology solutions
Ability to communicate effectively (written and verbal) with demonstrated experience in leading client meetings and delivering a formal presentation
Prior working experience with a scripting language such as shell/python
Strong analytical skills and critical thinking to analyze problems, document needs and communicate these needs to a variety of audiences
Demonstrated experience with developing programs and solutions using a waterfall and/or agile methodologies
Must have a proven ability to understand business requirements in a manner that can be translated into a solution design with a flexibility to adapt to new and changing information
Ability to prioritize and manage competing priorities and thrive in a fast paced environment
Ability to work in a virtual collaborative environment
Must have a strong customer service philosophy and skills; thrive in a team environment as well as in an individual setting; demonstrate impeccable organization, attention to detail and follow-up skills; have a willingness to take on new projects; be a self-started, highly motivated, results-driven and goal-oriented, comfortable setting aggressive goals and exceeding them
Compensation Range:
The annual salary range for this role is: $50,000-$65,000
Compensation Range: $50,000-$65,000 per year
The range of compensation listed here or that may be discussed in the interview process is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.
Life at Bright Horizons:
Our home office employees support all facets of our business — and no matter which department you join, you’ll be part of a passionate team doing work that makes a difference in the lives of children and families.
Our people are the heart of our company. Because we’re as committed to our own employees as we are to the clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Here, you’ll find traditional perks (health insurance, 401(k), PTO, and flex spending) plus childcare discounts, education assistance, and so much more. Join us to experience how we support our people to realize their passion, possibilities, and purpose both at work and at home. All in a workplace where you can be you. Come build a brighter future with us.
HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?
Contact us at bhrecruit@brighthorizons.com or 855-877-6866
Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO – English (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) and EEO – Spanish (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeosp.pdf) along with information on the Family and Medical Leave Act (FMLA) (https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf) and Employee Polygraph Protection Act (EPPA) (https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf) .
Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com . Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Passion, Potential, and Possibilities
All three await you in a Bright Horizons ® career. Whether you work in one of our child care centers, a corporate office, or a family’s home, you’ll be part of a company named 20 times as one of FORTUNE’s “100 Best Companies to Work For.” (https://youtu.be/IkTDOR2cFHA) Join a team driven to make a difference, one child, one family, and one organization at a time. Come build a brighter future with us .