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JOB PURPOSE & KEY OBJECTIVES:

The focus of your work will be on providing professional advice to our internal and external customers based on our software solution “ADP Archiv”, the trusted solution for digital archiving in the HR environment of ADP. As a consultant, you will support our customers in all project phases, from kick-off to conception and installation. The independent implementation of customer appointments and projects as well as the creation of necessary concepts and the ADP internal coordination are part of your work.

KEY DUTIES/TASKS:

• Implementation and management of internal and external projects

• Installation, setup and support for internal and external customers

• Support for internal and external customers

• Recording and setting up customer requirements

• Creation of documentations, specification books, etc.

• Implementation of workshops to define requirements

• Coordination of all measures to be carried out in the implementation phase

• Release planning and quality assurance

• Sales support

EDUCATION AND EXPERIENCE:

Education & professional experience: Bachelor’s degree in computer science/business informatics or comparable professional training in the IT sector with several years of professional experience (Implementation or Customer support experience is an advantage)

Language skills:

• Fluent (C1) in German language

• Fluent (C1) in English language

Technical requirements:

• Good to very good knowledge of project management

• Good to very good knowledge in the field of digital archiving or DMS

• Good to very good knowledge of web technologies (Java, J2EE, Tomcat, HTML, Java Script etc.)

• Good to very good knowledge of databases (SQL, Design etc.)

• Experience with operating systems (UNIX, Windows)

• Experience with Java programming

Personal skills:

• Excellent communication skills and empathy

• Rich in ideas and proactive

• Ability to work both independently and as a team player with a positive attitude

• Reliable

• Solution and implementation-oriented

• Enthusiastic

• Assertiveness

• Stress resistant, able to work with tight deadlines

• Willingness to travel

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.