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Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

Job Description

• Provide leadership and direction to the Procurement Support Center organization to ensure timely and accurate processing

• Work with PSC leads to balance associate workload to maintain superior customer service to internal customers

• Manage stakeholder expectations, provide quarterly review of PSC services and challenges

• Attend regional meetings for all matters PSC related, providing insights to stakeholders on PSC capabilities

• Focus on maximizing productivity improvements and ensuring compliance with regulatory policies

• Accountable for adhering to AECOM process policies and procedures

• Establish SLAs and KPIs for the Procurement Support Center

• Proactively work with cross-functional partners to meet goals

• Plan, coordinate, manage, and optimize Procurement Support Center activities of the team, ensuring SLAs and KPIs are met

• Ensures TPRM process remains compliant to AECOM process the vendor prequalification process

• Manages the auditing of subcontractor certifications

• Oversees PSC Process documentation maintenance

• Manages purchase order generation, change order process, and payment terms issues

• Prepares reports (KPIs/SLAs) for the identification of continuous improvement activities

• Verifies policy compliance for receipt and invoice approval

• Assists with complex requisition support

• Validates complex direct procurement requisitions

• Supports review of invoices and resolution of discrepancies

• Provide assistance with project accounting query resolution

• Drives decisions that affect the Procurement Support Center

• Analyze quality assurance processes to monitor customer satisfaction and ensure policy compliance for the Procurement Support Center

• Analyze reports for SLA and KPI trends and thresholds for baseline measurements

• Report on metrics to the Team Associates

• Monitor trends and anticipate potential problems for proactive resolution

• Manage staffing, including recruitment and evaluation

• Provide leadership support to the Team Associated

• Determine learning and development needed for the PSC team

• Assists in the evaluation of disputes with vendors

Qualifications

• Fluent in English.

• BS/BA in procurement/Accounting/Finance or related field

• 12 years Procurement/Supply Chain experience

• 4 years leadership experience

• Excellent communication and team management skills

• Demonstrated leadership and enthusiasm for change

• Highly self-motivated and directed

• Ability to effectively prioritize and execute tasks in a high-pressure environment

• Exceptionally customer service oriented

• Proven analytical, evaluative, and problem-solving abilities

• Knowledge of Coupa, CLM or other systems preferred

• Process focused, results oriented with time management and motivational skills

• Strong organizational skills and coaching aptitude – ability to successfully lead high performance team

• Process improvements

• Staff engagement and retention

• Learning and development (new skills)

• Meets established SLAs

• Customer satisfaction

Qualifications

Additional Information

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About AECOM

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.

ReqID: J10106764

Business Line: Geography OH

Business Group: DCS

Strategic Business Unit: GBS

Career Area: Procurement & Supply Chain

Work Location Model: Please Select